Farmers Equipment Reviews 228

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The service was brilliant. I sent a question via chat, about a product I was in the process of buying, and I had not only an answer but also a lead time before I finished checking out.

Rated 5 out of 5 stars

Easy ordering, item was £50 cheaper than anywhere else, quick dispatch, delivered by Palletline (Gregory Distribution) within 3 days. Great service, could do with tracking so we could follow updates... See more

Rated 1 out of 5 stars

Concrete equipment ordered, gave 3-5 day delivery, rang in to chase up to be told sent directly from manufacturer. Told would be early following week, still dint turn up. Apparently lost in transit, a... See more

Company replied

Rated 5 out of 5 stars

Bought a stihl handheld mini chainsaw/pruner which was speedily delivered. While slightly heavier than expected for long periods of use it cuts beautifully and easily chopped up a large fallen branch.... See more

Company details

  1. Garden Center

Information provided by various external sources

Online retailer of farming, gardening, construction and camping equipment.


Contact info

4.1

Great

TrustScore 4 out of 5

228 reviews

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Rated 5 out of 5 stars

The service was brilliant

The service was brilliant. I sent a question via chat, about a product I was in the process of buying, and I had not only an answer but also a lead time before I finished checking out.

October 16, 2025
Unprompted review
Rated 3 out of 5 stars

Delays due to items ordered not in stock

The items I ordered were not in stock when it said they were. 3 weeks later with a couple of prompts, got the goods. Annoying as it delayed a job for a customer. They did reply quickly and were apologetic, but when it says something is in stock it needs to be. I won't be returning due to this.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Purely managed

If you sell online and you have no stocks, take off the item from the list. Comunicatuon will say 0 no answer in enquiry when it will be delivered. After week ring and find out restock after 2 months. Now waiting for refund, what means can not buy another straight away.

August 31, 2024
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Vytas,

I am sorry to hear you are not happy with the service received from us on this order. The item ordered has been marked as "Out of Stock, Available on Back Order; contact us for lead time." since April. It is possible you missed seeing this information when you placed the order.

When you contacted us and asked for the lead time on the item you had ordered, we advised mid October. The order has been cancelled as per your request, and is with accounts to be refunded. I will chase them on this today and ensure it is actioned ASAP.

Karl Barwick
Farmers Equipment Manager

Rated 1 out of 5 stars

Concrete equipment ordered

Concrete equipment ordered, gave 3-5 day delivery, rang in to chase up to be told sent directly from manufacturer. Told would be early following week, still dint turn up. Apparently lost in transit, another would be sent, 50% of turned up but still waiting for the other half of the order 16 days later.

August 12, 2024
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

We are very sorry for the delays you faced on this order, unfortunately in this case we were let down by the delivery company loosing the goods and not making us aware until we chased them. There was then a delay due to us having no more stock to replace the lost item.

We can really only apologise that we did not meet our own high standards on this occasion.

Karl Barwick
Farmers Equipment Manager

Rated 5 out of 5 stars

Great service

Great service, brought a compactor plate, was expecting it to arrive on the 3rd day after purchasing it, I phoned the company up and they got straight on to it and got it the day after. Great service and great value for money

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Easy ordering, item was £50 cheaper than anywhere else, quick dispatch, delivered by Palletline (Gregory Distribution) within 3 days. Great service, could do with tracking so we could follow updates but a quick chat to a nice man on F.E website tracked order & gave me delivery update.
Will definitely use F.E. again 5☆

February 29, 2024
Unprompted review
Rated 4 out of 5 stars

Ordering went without a hitch

Ordering went without a hitch, however, delivery was not so good. It appears that your haulage company is the weak link. No information/feedback from haulier, had to keep ringing F E for update and delivery time/date.

March 1, 2024
Unprompted review
Rated 3 out of 5 stars

Ordering easy, delivery another story.

Very easy to order no problem there, but for a delivery date that was another matter. The delivery time said 2-5 days, also would get a phone call when the delivery was going to be, this didn’t happen. I had to ring up to find out when my delivery was going to be, the chap I spoke to was good, he sent me an email saying it would be the following Mon/Tues and a time would be given, to cut a long story short the delivery driver turned up and got me out of bed on Tuesday morning.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a saw that turned out to be 3…

I bought a saw that turned out to be 3 Phase electric that I could not use, I was then not well and missed the 14 day returns and they have refused to take the saw back.

October 12, 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Alan,

I am very sorry you are not happy with the service received in this instance.

As discussed the saw is clearly advertised on our website as being a 415v machine, not 230v. The item delivered was as per the listing on our website.

These items are ordered specifically as required, as they are not a standard stock line. As such we cannot accept returns outside of our returns policy in line with UK Trading Standards Law. We did reach out to our supplier to see if they would accept a return in this instance due to the circumstance, but they were unwilling.

Karl Barwick
Websales Manager

Rated 5 out of 5 stars

Works amazingly well.

Good value. Quick delivery. Hedge trimmer is smooth, cuts through thick branches. Brilliant hedge cutter

July 17, 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

Thank you very much for the review, we are pleased to hear you are happy with your order.

Karl Barwick
Websales Manager

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