FAR Skateboard Shop Reviews 167

Second review as my previous one has been removed.
Ordered grip tape on the 13/07/2025. No shipping confirmation received. Emailed and called throughout the week following. They contacted me on the 21/07/2025 to advise it had been lost with royal mail, but can see from another review on here they've stated they were closed for the week. Was advised a refund would be issued on the 21/07/2025 due to them not having another of the grip tape I ordered. No refund received still, and again no answer on the phone when chasing today.

Very slow at posting, made a purchase two days ago and still no tracking number. I won’t be using Far again.

I ordered a skateboard from this shop and they were absolutely amazing. I paid for standard shipping and it arrived the next day !!!! Before purchasing the skateboard I had a few questions about the board and when I phoned the shop to ask about the questions I was met with patience and a great knowledge of skateboarding, I spoke on the phone to someone called Brent Lewis and he was happy to help. I really recommend that anyone looking for a skateboard should choose this shop.

I placed an online order on 22nd April with next day delivery, but for some reason, i didn't receive any kind of confirmation email for my order.

I looked up the shop online and seen only positive reviews so didn't worry at first. The only email i did receive this day was a junk email telling me my Microsoft account has been hacked.

The money left my account the next day on the 23rd, but i didn't receive my order this day, or any kind of delivery notifications.

I left it until the afternoon of the 24th, to see if my order would arrive on this day, and nothing turned up, and still no confirmation email of my order, or delivery notifications.

I decided to call the shop to chase up my order and find out what is going on. I first called and got no reply, and then wrote them an email, for which i received a reply quite quickly, from someone called Brent Lewis, apparently CEO.

They completely ignored the fact that i hadn't received a confirmation email, and sent me a tracking number, and explained they have contacted UPS to find out why it is delayed and will keep me updated. This shocked me a little as i paid for next day Royal Mail delivery.

After a few more emails they told me they was unsure why i haven't received a confirmation email and will look into it, and told me they have recently swapped to UPS. I asked to be refunded for my next day delivery, which they did agree to.

When looking at my tracking details, i could see that the label was only created on the 24th, even though i made an order for next day delivery on the 22nd.

Not long after this, i received an email from UPS, telling me that my items will be delivered on Friday the 25th.

This tells me that for some reason my order wasn't processed by the shop at all until I contacted them on the 24th.

Friday 25th, still no delivery, but update on UPS tracking stating that they have my order at Paddock Wood, at 13:13PM. At this point i knew my order was not going to arrive on this day, as it wasn't even on the way yet.

After this, i emailed again and told them that i wanted to cancel my order, and wanted a full refund. I explained that I was not happy with the customer service, or that i hadn't received a confirmation email, and the delay with processing my order, while also making me pay for next day delivery. I just wanted them to explain to me why there was a delay and they just seemed to want to pass the blame on to UPS, even though there is clearly some issues going on at their end.

They then replied telling me that when the items do arrive, i will have to send them back and they will refund me.

At 18:00 I then received another email from UPS telling me my items were on the way, but would be delivered on Monday the 28th.

For all i know, i will receive another email Monday telling me it will be even longer. Now just waiting and hoping to see if i get a refund.

I recently made an order from Germany that arrived quicker than this.

Really helpful when rung, order came quickly. Well made boards. Packed well. Recieved a few complimentary extras too. Definately reccomend and will order again.

This is our local skate shop, so we’re regular visitors! We used their website before our visit (which now has a handy live chat tool) so we could pick out the deck and trucks my son liked. The shop has a nice relaxed atmosphere with knowledgeable, friendly people happy to help you find what you need. It’s also run for the benefit of the Far skate academy!

Great delivery, unexpected freebies, great value

Faster than a speeding bullet.

Great service ! Thanks

Always a great shop to deal with. Product always arrives well packaged and promptly. Fantastic shop doing fantastic things for young people!

Great shop with friendly, knowledgable and accommodating service. Supports a good cause too. Excellent.

I purchased a T-shirt for my nephew. I haven't given it to him yet, so I don't know if it lives up to his expectations. However, it seems to be a good quality item and it arrived super-quickly.

I found what I needed for a reasonable price. Delivery was top notch!

Thank you guys

Fast delivery and great price. Love to support the skaters

Amazing quality and customer service
Ana amazing experience with FAR skate shop. Thank you so much. 👍

Great product - dispatched quickly but UPS messed up the delivery. Would buy again based on their ethos and efforts to promote skateboarding.

Great product, quick shipping.

Product arrived quickly with extra goodies in the box too - much appreciated!

Great, solid, quick service.