Fascinators4weddingsReviews 

523
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Having read the review posted by Melissa McInnes , there is no way I would ever use this company as she clearly states she returned it within the time line and that she never wore it ! Shame as I want... See more

Company replied

Rated 5 out of 5 stars

After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged... See more

Rated 5 out of 5 stars

Difficult to match pink of my outfit but this clutch bag in "Parfait" was spot on! I'd seen it in a hat hire shop but ot was more cost effective to buy it online. Ordering was straightforward, bag ar... See more

Rated 5 out of 5 stars

Outstanding value for money. Gloves are a perfect length for my vintage wedding look, great quality (they feel like they should be more expensive) and a beautiful ivory colour. Shipped quickly and wel... See more

Company details

  1. Headwear Store
  2. Clothing Store

Information provided by various external sources

Fascinators 4 Weddings for a wide selection of Fascinators and matching accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

523 reviews

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4.4

All reviews

(523)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have never ordered from…

I have never ordered from Fascinators4weddings before but was pleasantly surprised as I’ve ordered fascinators from other companies and they’ve never been great quality. I ordered the Failsworth Millinery Organza Leaves Fascinator in Ivory and when it came I was delighted. It looks well made and just looks quality. The delivery was very quick and I’m looking forward to wearing it for the races. Perhaps I’ll wear it to a wedding I have next year if it matches my outfit and if not I’ll be ordering another one!

August 8, 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fascinator was well packed into a large enough box to avoid any damage. Colour on website was exactly as shown and matched my outfit. Parcel arrived within 3 working days. I would definitely recommend using this company

August 3, 2022
Rated 5 out of 5 stars

I bought a yellow hat for a wedding…

I bought a yellow hat for a wedding. It was going to be very hot so I was looking for something to shield me from the sun during the wedding.
The hat arrived folded flat and was posted through the letter box. It unfurled over the next few hours and became well-shaped.
It was a sunshine shade of yellow, and many people complimented me on it. A great hat.

July 19, 2022
Rated 5 out of 5 stars

Quick delivery

Fast delivery. Really pleased with my fascinator hat. Lovely quality for the price, ordered one in poppy red which was a lovely deep red and matched my dress perfectly. Very pleased & will be ordering again for future occasions!

July 10, 2022
Rated 5 out of 5 stars

Superb quality at fantastic price!

Ordered three hats as was unsure of colour to match two outfits I have. Was a little concerned about quality considering the great affordable price but trusted the reviews I found. Ordering was dead easy, they arrived very promptly and well packaged. The quality of the hats is superb.
Sadly one colour match was not good for my outfit but true to the picture on website, and so I have begun the returns process. Easy enough to do so am hoping there won’t be any issues with this.

I have never purchased a hat on line before for fear of it being one of those nightmare purchases which look great in the photo but are cheap and tacky in reality. The three I purchased are anything but. Great quality, look fab, and easy to order different colours of same hat if unsure. I am very impressed with my purchases and won’t hesitate to recommend or use them again.
I ordered Failsworth sinaway disc, and two failsworth Mini Discs. And to reiterate, only one being returned because doesn’t quite hit the mark with my outfit in terms of colour! If I could justify buying three hats I would! Think hubby might have something to say about it though…

July 6, 2022
Rated 5 out of 5 stars

Needed a fascinator urgently

Needed a fascinator urgently. Used on line chat facility and order was processed within minutes for a next day delivery. Hoping the colour is what I want

June 23, 2022
Unprompted review
Rated 1 out of 5 stars

The Returns process has put me off !

The fascinator arrived in good time & was lovely. However it was the wrong colour for my outfit. Returning items is a right faff!!!
First you have to e mail & cancel your contract with them. Then you have to complete a returns form. Then You return the item at your own cost. I returned the goods on 6th June. Delivered & signed for on 7th June.
2 full weeks ago. No acknowledgment. No refund. If you’re going to run an online business the service needs to be much better than this !

June 21, 2022
Fascinators4weddings logo

Reply from Fascinators4weddings

Hi Leisa-Michelle

You've stated that the fascinator arrived in good time and was lovely. You've then given us a 1-star review! There must be some mistake?

Our returns policy is compliant with UK and EU law and is published on our website. We've decided not to provide free returns as it would mean increasing product prices by £2 for ALL customers and that doesn't seem fair. Many retailers charge for returns or expect the customer to pay.

Therefore, we've really not done anything wrong with your order. And yet you've given us a damaging 1-star review. I hope you'll either delete or amend this review so it is a fairer reflection of our company and your experience buying 'a lovely fascinator' from us.

Best wishes

Daniel

Rated 3 out of 5 stars

Bad Packaging of sent goods

My order arrived on time, was happy with what I received.

June 21, 2022
Fascinators4weddings logo

Reply from Fascinators4weddings

Hi

We've been in regular contact with you regarding this order.

It was sent in a sturdy double walled 14 inch box - as promised - which should be strong enough for any delivery. Unfortunately, UPS seem to have been negligent and damaged this very strong box in delivery.

We can only apologise on behalf of UPS and assure you that a complaint has been raised. The failings in this order were all down to UPS.

Please contact us so we can assist you further. And please consider editing this review so it better reflects our performance rather than that of UPS.

Best wishes

Daniel

Rated 5 out of 5 stars

Orangey red fascinator.

Fascinator arrived quickly and was perfect for a rather tricky to match red dress. I had some problems ordering (probably my fault) but customer service was excellent and very helpful.

June 21, 2022

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