Fashionable CanesReviews 

288
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range and quality of products, noting that items are beautiful, functional, and made from substantial materials. Many highlight the top-notch customer service, which is described as fast, dependable, and very helpful, with agents providing quick and personal responses to inquiries. The ordering process is often noted as easy, with prompt delivery and efficient handling of any issues, including quick replacements for damaged items. However, some customers also noted occasional issues, such as a cane arriving too short or the design not covering the entire length as expected. A few other people also felt that a cane was too light for their support needs, or that a purchased item had minor cosmetic flaws like scratches.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, sturdiness, and appearance... See more

Customer service

Customers consistently report highly positive experiences with customer service, describing it as excellent... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness and premium materials... See more

Order

Consumers find order to be a positive experience, with many reviewers being repeat customers and expressing... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent and efficient customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more


Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(288)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My cane came in damaged

My cane came in damaged. I spoke with customer service, she did as much as she could. The replacement cane she was going to send was also damaged. I ultimately had to paint the damaged part so it wasn't noticeable. Apparently, your company doesn't offer a percentage refund for damaged products.

August 11, 2020
Unprompted review
Rated 4 out of 5 stars

Didn’t realize the cane I bought had to…

Didn’t realize the cane I bought had to be custom cut to size and now it’s too short. Have to return and pay 30% restock fee plus shipping. Will be cheaper to order another one. This is the 3rd cane I have bought from them and have always been very satisfied

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Chestnut tourist cane

I ordered the chestnut tourist cane as a gift to my dad. Received it in less than a week. Very nice! I love the natural look, with knots! Great job and well packaged!

August 5, 2020
Unprompted review
Rated 4 out of 5 stars

50/50 review

shopping and transaction were easy . fair prices . i ordered 2 canes - one each men's & women's . the men's cane was sturdy , handsome - quality. the women's is pretty but impractical, w/ much less stability .

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

The cane holder clip works perfect in…

The cane holder clip works perfect in holding my cane when at rest. Not to mention that it is a handsome looking accessory. I received it in short order and put it right to work. I did not receive the free strap that was offered but perhaps I misunderstood the requirements of the offer. So I’m going to order another one of these cane holders for each of my other canes so I don’t have to remember to remove it from cane to cane. Although it is very simple to remove. It simply clips to the cane and off ya go. Good product good value good company.

July 28, 2020
Unprompted review

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