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Fashionable CanesReviews 

288
•
TrustScore 5 out of 5

4.8

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range and quality of products, noting that items are beautiful, functional, and made from substantial materials. Many highlight the top-notch customer service, which is described as fast, dependable, and very helpful, with agents providing quick and personal responses to inquiries. The ordering process is often noted as easy, with prompt delivery and efficient handling of any issues, including quick replacements for damaged items. However, some customers also noted occasional issues, such as a cane arriving too short or the design not covering the entire length as expected. A few other people also felt that a cane was too light for their support needs, or that a purchased item had minor cosmetic flaws like scratches.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, sturdiness, and appearance... See more

Customer service

Customers consistently report highly positive experiences with customer service, describing it as excellent... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness and premium materials... See more

Order

Consumers find order to be a positive experience, with many reviewers being repeat customers and expressing... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent and efficient customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more

Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185

Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(288)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

If I have to use a cane, this one is the best I've tried.

The Royal Canes oak cane with the Fritz handle is attractive, comfortable, and seems very sturdy. I appreciate the sale price and the free sizing (along with the sizing instructions on the website, which are better than those on other cane sites.) Shipping was a bit high and I was not pleased with the unhelpful Fedex tracking, but the USPS finally delivered my cane, so I'm satisfied.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful cane

Beautiful cane, received on time as promised, and in perfect condition. Fashionable Canes kept me informed along every step of the ordering and delivery process including the actual delivery.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Another great cane...

Just received another new cane to use. Different color & style from my last purchase so that I have variety when I go out. Also bought extra cane tips. Everything came nicely packaged - and quickly!

August 23, 2020
Unprompted review

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