Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more
Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more
I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more
Company details
Written by the company
www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185
Contact info
12399 South Belcher Road # 160, 33773-3052, Largo, United States
- 7275478866
- csfc@fashionablecanes.com
- fashionablecanes.com
4.8
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Got back to me in a very timely manner…
Got back to me in a very timely manner and answered my question. Much appreciated!
March 4, 2024
Unprompted review
Excellent products and outstanding service
Excellent products and outstanding customer service.
February 20, 2024
Unprompted review
I called asking about insurance
I called asking about insurance, that I had not included, for a cane I ordered. Got a call back promptly that it could not be included because the cane was already sent!
Thrilled my cane was already on the way to me!
February 6, 2024
Unprompted review
Best customer service
Best customer service! So personable and accommodating. Insanely fast shipping and a great selection of canes.
January 24, 2024
Unprompted review
The people at Fashionable Canes were pleasant and followed up and prompt to answer my questions.
The people at Fashionable Canes were very helpful and pleasant to work with. Had a question about an order an they had all the answer by the following day.
January 22, 2024
Unprompted review
OUTSTANDING
High-quality, very fast delivery, and excellent customer service to a question afterwards. Can recommend highly.
January 5, 2024
Unprompted review
Crappy company
Ordered cane paid for shipping that was guaranteed in 2 days delivery and received cane 5 days later. Asked for return in shipping and denied 3 times. Last response from fashionable canes was “ if you needed your product earlier you should have ordered it earlier “. They denied refund on shipping fee again. When someone pays for something they expect to get what they pay for. This is not how you stay in business. False advertisement so be careful who you use
December 27, 2023
Unprompted review
Reply from Fashionable Canes
Hello! That is correct your refund was denied. You ordered the day before everyone closed for Christmas. We got the package shipped out in time but due to the holiday season the shippers experience heavy volume trying to get packages out. Then they were closed for a day or two to enjoy time with their families. So your order did not move during that time. There were disclaimers on the shipping policy pages stating there are no refunds during that time period for shipping delays. We did not deny the refund UPS did. You pay them your shipping not our company.
Great products and top notch customer…
Great products and top notch customer service
December 26, 2023
Unprompted review
Customer Service
Original shipment was lost by usps and Fashionable Customer Service has been very efficient in making my order right. Very happy with the firm and their communication!
December 11, 2023
Unprompted review
Beautiful canes!
Beautiful canes, we were pleased with the quality of the product and prompt customer service. I will be shopping with this company for my friends and family in the future.
December 3, 2023
Unprompted review
Marine Corps Cane & Fritz Oak Wood Cane
I'm extremely pleased with the craftsmanship of my new Marine Corps cane. I love that I was able to semi-customize my cane and I'm happy with the Ebony wood with the stainless steel collar, and the blue round knob with the EGA on top. I also ordered the Fritz Oak wood cane with the brass collar, it looks great!
November 30, 2023
Unprompted review
🩷Made to feel like a friend!
The people are wonderful. I only wished I spoken to someone before ordering because a fantastic idea was presented to me that I had never thought about because of my misunderstanding.
I am so pleased with your Cutomer Service, not only did they help me with my options, they made me feel valuable and important!
😊😁
November 13, 2023
Unprompted review
My go to
Every time I need something they have what I need. Highly recommend!
November 14, 2023
Unprompted review
Always have best stuff and highly…
Always have best stuff and highly recommend
November 3, 2023
Unprompted review
Great buying experience
Great buying experience. Quick shipping and nice quality.
September 4, 2023
Unprompted review
Always have exactly what I’m looking…
Always have exactly what I’m looking for.
November 1, 2023
Unprompted review
Returned this item to fashionable for a…
Returned this item to fashionable for a refund . Item was received and notification given that refund would be processed in 3 to 5 days. It has been almost 10 days and I'm still waiting for my refund of over $250. There is only 1 person answering the phone and the logistics of how this business works is ridiculous. It seems there may not be more than 2 or 3 employees total so if you're looking for anything timely customer beware. I certainly would never do business with him again.
September 18, 2023
Unprompted review
Reply from Fashionable Canes
Hello. Your return was delivered to us Last Monday. So yesterday 9/26 would have made the 5 business days. Not 10. When you called today I went back there and found the return and processed it right away for you. We have more then 1 person answering phones and also have more then 2-3 people through out the business in different departments, you happened to get the same person both times calling in. We are sorry for the delay on your return as we did fall a bit behind on returns due to our returns person being out of office one day last week so in return we fell one day behind but I feel we did a great job making sure to communicate with you and letting you know what was going on.
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