I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more
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Review summary
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What people talk about most
Reviews shaping this summary
From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more
They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more
After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more
Company details
Written by the company
Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.
Contact info
84 Beach road, 8005, Capetown , South Africa
- 0694425466
- Sales@fashioncrib.co.za
- fashioncrib.co.za
3.2
Average
453 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Unreliable never again
This is a drop ship and unreliable store. I have retuned my shoes as the colour was not accurate as per photo. I asked for a refund and just get excuses I am still waiting for my refund. It’s been frustrating they make excuses and take long to reply. Do not waste your time
October 14, 2025
Unprompted review
Reply from Fashioncrib SA
we’re sorry to hear about your experience. As explained in our communication, your order was delayed due to stock issues from our supplier, which we had informed you about and for which you agreed to wait. Once you requested a refund, it was processed promptly and without any hassle. We always aim to provide clear communication and quick resolutions, even when delays occur outside our control.
We appreciate your feedback and will continue working to improve our processing times and communication. Please feel free to reach out directly at [sales@fashioncrib.co.za or 069 442 5466] if there’s anything further we can do to assist.
I bought 2 pairs of sneakers only to…
I bought 2 pairs of sneakers only to find out that it's counterfeit, no response via email, I have requested for a refund but nothing yet. Please assist ASAP
September 29, 2025
Unprompted review
Reply from Fashioncrib SA
Hi monwabisi mafuze, we’re very sorry to hear about your experience. We take product authenticity and customer satisfaction seriously. Our items are sourced through trusted suppliers, and we will thoroughly investigate this matter.
Please contact us directly at [ sales@fashioncrib.co.za] with your order number so we can urgently assist with your refund and resolve this for you as quickly as possible. We appreciate your patience and the opportunity to make this right.
Poor service experience
Poor service experience, I made and fully paid order #34287, and it has completed a full week without any response from the company as to the status of the order. Even their tracking platform not helpful at all. VERY DISAPPOINTED
September 28, 2025
Unprompted review
Reply from Fashioncrib SA
we sincerely apologize for the delay and for any frustration caused by the lack of communication. We understand how important it is to receive timely updates on your order.
Your order has since been delivered, and we’re glad it has safely reached you. The delay was due to an unexpected processing backlog, and we’re taking steps to improve our turnaround time and update system to avoid this in the future.
We truly appreciate your patience and feedback—it helps us serve our customers better. Please don’t hesitate to reach out to us directly at [sales@fashioncrib.co.za] if there’s anything further we can assist you with.
Great price, Original Takkie
Great price, Original Takkie, Fast Delivery, Happy customer :)
May 9, 2025
Reply from Fashioncrib SA
Thanks so much for your awesome feedback! 😊 We’re glad you loved your takkies and got them quickly. Enjoy rocking your new pair, and we hope to see you again soon! 👟💯
I ordered a shoe and it came in on time.
June 27, 2025
Unprompted review
Reply from Fashioncrib SA
Thanks for your feedback! 🙌 We’re happy to hear your order arrived on time. Enjoy your new kicks and hope to serve you again soon! 👟✨
Good service
June 10, 2025
No communication from the company…
No communication from the company (WhatsApp or answering calls ) overall , surprisingly , they delivered.
June 8, 2025
Your prodpuct was not as shown on the website and i cant get in touch with you to return the product that im clearly not satisfied with
Your product was not as shown on the website and i have been trying to get in touch with you guys but no luck ,i find it weird that you are quick to respond when i was buying but nkw you can't respond when i want to return a product that im clearly not satisfied with
June 4, 2025
My son convinced me to try Fashioncrib…
My son convinced me to try Fashioncrib for the first time. The process was easy. The delivery happened on the indicated date. And the sneakers were top quality and genuine. I was worried at first but now I will be using this service more
June 7, 2025
Quality of the product.
June 5, 2025
Never heard of Fashioncrib before
Received an e mail notification to say my package will be delivered the following day. It's been 3 weeks since and still no package. Sent Fashioncrib an email, but no reply. Total scam.
June 5, 2025
Please try to have exact sizes..I'm…
Please try to have exact sizes..I'm wearing size 8. Not 8.5. But it's ok.
May 29, 2025
I asked for an exchange for a bigger…
I asked for an exchange for a bigger size 7 days ago and I’ve been getting ignored
May 28, 2025
Well for me it was quick delivery.
June 4, 2025
They deliver on time
June 3, 2025
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