Fashionmallonline Reviews 40

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a Scam. I have ordered 12 items in two days over 45 days ago but never received any item. Their fake Tracking service (no name delivery service, like Fed-Ex or UPS) shows that these items were... See more

Rated 1 out of 5 stars

If I could give a negative 10, I would. This is 100% scam, and yes I fell for something they were using not only a legitimate name, (SUNDANCE..they added Living) but they were using the same products... See more

Rated 1 out of 5 stars

I ordered frim what I thought eas Coldwater Creek. Almost immediately I got a fraud alert from my bank that there was a fraudulent charge to "vclothing fashion mall". I called and had the charge can... See more

Rated 1 out of 5 stars

Placed my order on June 2, 2025. I thought i was ordering from Lane Bryant. It was a Facebook add. I followed the tracking of the package. On July 4, 2025 tracking said my package had been delive... See more

1.7

Bad

TrustScore 1.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It’s a scam

It’s a scam! Please don’t buy from them! My order never got shipped and their provided contact details aren’t working..

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

FashionMall comes to the rescue.

My experience was great because I really wanted the item I ordered. I had gotten a smaller size from Gilt and needed a larger size. Gilt ran out of the item so I had to return it. My husband said to just go on the internet and look for the dress and I found out FashionMall had it in the size i needed. So thank you for solving my small problem.

October 27, 2025
Rated 1 out of 5 stars

This is a Scam

This is a Scam. I have ordered 12 items in two days over 45 days ago but never received any item. Their fake Tracking service (no name delivery service, like Fed-Ex or UPS) shows that these items were delivered. Their delivery time shown on the Tracking information was when I was out there in my front yard with my dog for an hour. We also have a camara which shows no one delivering anything. I have contacted the customer service and they have been jerking me around, when I am asking for my money. No money so far. Please don't waste your money and time by ordering anything from the.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

On 8/20 I placed an order for what was supposed to be Maurice. They took me for 300.00 up till yesterday tracked package to Indianapolis. Then today tracking no good. So I did some research. I got scammed.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a negative 10

If I could give a negative 10, I would. This is 100% scam, and yes I fell for something they were using not only a legitimate name, (SUNDANCE..they added Living) but they were using the same products that SUNDANCE was using in thier close out sale. So yes, big fat WARINING - THIS IS A SCAM.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. Should’ve known when they didn’t charge tax. Ordered some good R sunglasses which never came. I really wish they would take them off Facebook. I am not the only one. My bank is refunding my money, but that doesn’t stop them from others. Beware!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Masquerading as someone else..

I ordered frim what I thought eas Coldwater Creek. Almost immediately I got a fraud alert from my bank that there was a fraudulent charge to "vclothing fashion mall". I called and had the charge cancelled. It is disgusting that they use legitimate sites for their fraud

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Placed my order on June 2

Placed my order on June 2, 2025. I thought i was ordering from Lane Bryant. It was a Facebook add. I followed the tracking of the package. On July 4, 2025 tracking said my package had been delivered. Yea, well the post office is not open. Its now July 9th. No package. I have emailed "customer service " twice. A bot replied. I am never getting my order.
No stars at all.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. THEY TOOK MY MONEY AND NEVER SENT MY ORDER. They used Amazon warehouse.com so I thought it was legit. Phone number doesn't work, another scam. SAVE YOUR MONEY

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

I never recieved my items

I never recieved my items. Thet tracking number given doesn't exit. I tried sending an email, the company does not have an legitimate email. I ordered in mid December. I think I was scammed.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Trash

Trash. I ordered something over a month and half ago and still haven’t received it. I get the run around about refunding my money and to just wait for my package. Do not use them they are trash and i probably got scammed.

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

The whole company used The children…There is no mistake it said the children Place believe me i keep track of my money.

The whole company used The children Place for a scam i order back in November its now Dec 12 no response this company is taking people money & no merchandise then they delete your order & the number so you cant pull them up. I will be reporting you all to BBB and states attorney office because i work hard for my money not to be scam/fraud out of it. I am going to report you all to Children Place telling them you all are using their name to scam people.

November 8, 2023
Unprompted review
Fashionmallonline logo

Reply from Fashionmallonline

Hello, we think you made a mistake, we never sell any children clothing, we always selling ladies fashion dress. please double check the domin address if it is correct. You said you bought from us please provide the order number and you can contact us with info@fashionmallonline.com at any time!

Rated 1 out of 5 stars

I ordered my granddaughter clothes…

I ordered my granddaughter clothes since Nov 9, waited a week. Git track number said no order, contacted them they said it was shipped. Waited another week, tracked and stated no order. Contacted them again they sent me a copy stating in la and needs to be cleared, gave the another week, stoll no package. Contacted them again Nov 27, 23 informed them if my package was not in by the end of the week, that I was going to repot them to BBB, the company "Children's Place" because that is who the used as advertisement and retain a lawyer. Their response was "I am sorry". No we will reshit and investigate or we will refund your money.
Today is Dec 3rd, 23. Contacted to investigate as a fraud and will proceed with BBB and Children's Place. It is sad that companies or people would take advantage of people. Everyone is struggling and trying to find the best way to live day by day.

November 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look