Fasset Reviews 

100
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Be careful trusting them. They froze my account without warning because I sent crypto do other addresses. They asked me to identify the addresses without allowing me access to my account to verify t... See more

Rated 1 out of 5 stars

Terrible app. First, I deposited USDT without any issues. Then I tried to pay UPS using the app's Google Pay virtual card. The payment was deducted from my account, but the UPS website displ... See more

Rated 5 out of 5 stars

So far I’m happy with everything Fasset has to offer. Yet there could be a lot more as an exchange to provide but it still in the beginning stage therefore I’m patient. Good customer service. A... See more

Company replied

Rated 5 out of 5 stars

Fasset appears to be the leading crypto exchange in the Arabian Gulf with almost 20 hrs/day customer support, providing services to UAE, Kuwait, Saudi Arabia, Oman and Bahrain. Licensed by the Centra... See more

Company details

  1. Non-Bank Financial Service
  2. Cryptocurrency Service

Written by the company

Fasset is a global digital asset gateway that brings unparalleled accessibility to the digital asset space. Through our simple, safe and innovative digital assets, we provide people in emerging markets the opportunity to build a better future. We are pioneering web3 technologies and driving adoption of digital assets for the next billion.


Contact info

You should know

2.6

Poor

TrustScore 2.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(100)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My withdrawal request(International…

My withdrawal request(International Bank Transfer) was stuck due to issues with the corresponding banks, KUDOS to the team of FASSET professionals it was taken care on priority basis an d with their dedicated efforts I got my wired transfer.Immediate reponse to my mails and queries were answered.Excellent customer support

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

good quality customer service

they replied quickly about your concern when you asked through their customer support assistance. I have only one recommendation that they should add more crypto on their list especially usdt, other than that this exhange is fantastic and free trading fees.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy With Fasset's Service.

If I have a query, I get a reply within 10 minutes which is greatly appreciated and means I do not stress out waiting for a reply. Fasset have always been very helpful and I am absolutely delighted with their service.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fasset experience/review

With all the hype surrounding crypto around the world, Fasset can help people in the gulf buy many choices of crypto currencies, Bitcoin, Etherum, Polkadot, Cardano to name a few.
I signed up with Fasset which requires the standard procedure of identification. (ID, Location, Bank) I had an issue with identification using my passport the customer support literally replied and resolved my issue with in 10-15 minutes at midnight.
I tried withdrawing my some of my money to test its withdrawal capabilities, it looks like it does take some time 3-5 days or so.
Considering Fasset is still in beta, it looks like a very promising platform. I look forward to using it and I hope it stays at the same level of excellence.
I never write reviews, but I feel like Fasset deserves it.

- The platform should have an app. As it’s a beta I assume the application is being worked on.
- platform could have a better paying method.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fast Transactions

A great experience. I managed to transfer ETH into my Fasset Wallet, sold it, and the money was deposited into my bank account on the same day!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

My experience with Fasset

My experience with Fasset has been great thus far. They have been very helpful every step of the way, and their response time is amazing.

Keep up the great work guys!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fasset is really the Fastest

Fasset appears to be the leading crypto exchange in the Arabian Gulf with almost 20 hrs/day customer support, providing services to UAE, Kuwait, Saudi Arabia, Oman and Bahrain. Licensed by the Central Bank of Bahrain. Customer funds are secured by multi levels of security. Crypto rates are very competitive. The team is responsive, supportive and listen to customers requests. And no fees..
The best crypto exchange in the Arabian Gulf. Fast transactions and withdrawals without problems.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Terrific customer support

Terrific customer support, I have been using other exchanges in the GCC, I have never come across an exchange who responds this quickly. Keep up the service y’all.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Fasset team has always been helpful

Fasset team has always been helpful. Once receiving email they’re really fast to reply by bringing all the time the correct answer to your request. Thanks and keep doing the great job.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Exchange

I am new to this exchange, but my experience has been terrific so far. The customer support is extremely fast compared to any other exchange I have used.
I had a few issues with my KYC process but Fasset was very accommodating and provided a different solution and quickly resolved the case within a day.

Great exchange all around.
Can’t wait to see how they continue to develop in the future.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fast and convenient

Fast and convenient
Their service were very kind and helpful where I verified my account within almost 4 hours only so I have to say I really recommend them and be part of their community.

February 27, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look