Had barely placed the order when they called to tell me it would be 20 minutes late. And to top it all off they forgot my silverware. Contacted them about this and they never responded.
Company replied
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See what reviewers are saying
Very poor and unreliable service. rarely any drivers or evan able to use as there is no drivers. when there is drivers food always arrives after there time slot - usually cold and stuff missing for EX... See more
Company replied
Terrible service late deliveries of in excess of 2.5hrs on more than one occasion orders wrong or missing and the Web chat is absolutely garbage tell you what you want to hear on fob you off if there'... See more
Company replied
Had to give one star as couldn’t give none SHAMBLES call them self a company more a group of morons No customer service skills and certainly not a nice bunch Took over 3 hours to delive... See more
Company details
- Online Food Ordering Service
- Courier and Delivery Service
- Delivery Service
- Grocery Delivery Service
- Meal Delivery
Written by the company
FastEat deliver your favourite takeaway food and all your grocery shopping needs direct to you at your home or work. We use the latest GPS enabled hi-tech apps for a seamless and unique ordering experience. Once you have browsed the menus and placed your order, you are notified every step of the way allowing you to track your delivery in real time you can even watch the drivers progress on a map! No more driving and waiting in queues, let us do the hard work, you just Order, Deliver and Devour!
Contact info
32 Thornbridge, NE38 8TJ, Washington, United Kingdom
- info@thefastfooddeliverycompany.co.uk
- fasteat.biz
1.4
Bad
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Great Service
Great Service!
Food was delivered quickly and order was exactly what we asked for. Was able to get the food we wanted without having to travel for it! Would definitely recommend and would use again. Thankyou
May 24, 2021
Unprompted review
Excellent
Excellent! Food delivered fast and still warm! Great service
April 17, 2021
Unprompted review
Great service
Great service. Weekly shop & warm food to my doorstep when I ordered this morning. I definitely recommend and I’ll be using them frequently from now on!
Thank you for being so accommodating.
April 4, 2021
Unprompted review
Excellent service
Excellent service, had my Mcdonalds order within about half an hour, still hot, easy to track where order is and very good customer service. Will definitely use again
March 6, 2021
Unprompted review
great service quick delivery and app…
great service quick delivery and app was easy to order from will definetly be ordering again
February 24, 2021
Unprompted review
Excellent fast delivery and great…
Excellent fast delivery and great communication throughout order. Highly recommended. So glad I can now have my favourite Takeaways delivered right to my door thanks so much
February 19, 2021
Unprompted review
Brilliant customer service
Brilliant customer service, I had a few problems ordering (it was the first day they came to my area) and the customer service team solved the problem quickly
February 17, 2021
Unprompted review
What can I say
What can I say? Food...good! Delivery...quick! Nuf said.
November 30, 2020
Unprompted review
Excellent!
Highly recommended, food was delivered quickly and service was great.
November 30, 2020
Unprompted review
App is easy to use and has a good…
App is easy to use and has a good selection delivery was faster than expected and still hot 🔥
November 9, 2020
Unprompted review
Reply from FastEat - Food Delivered
Thanks Lisa :)
Great delivery service! 5-star worthy
I highly recommend their service! The riders are very responsible and apparently trained to deal accordingly with the customers. They are really trying their best to deliver ASAP and do not show you any vibe of tiredness at all! I will definitely order from them again.
June 30, 2020
Unprompted review
Great service!
The drivers are great and try to get your food to you as fast as possible (which isn't easy right now). Would definitely order again.
June 22, 2020
Unprompted review
Fast, reliable and I think awesome.
The drivers are fantastic and always reliable. I'd have been lost without them especially Jay. Hes been a godsend. Always contacts if theres issues. Keeps you updated. And goes above and beyond.
June 18, 2020
Unprompted review
Excellent service
Excellent service. Fast and efficient. Driver was very polite
June 18, 2020
Unprompted review
Great service
Great service, ordered a McDonald's, didn't even know they delivered ....arrived pretty quick surprisingly as thought would be 2hrs or more with lengthy queues .... definitely be using fasteat.biz again. Great service, polite drivers, all contact free .....excellent work Fasteat
June 18, 2020
Unprompted review
Great service !
Great service !! Ordered twice now and been with me less then half an hour! So easy to order from aswell x
June 14, 2020
Unprompted review
Great service
Driver was quick to deliver, ordering was easy to do on the fast eat app. Great for grocery deliveries too. Would definitely recommend. Thanks guys!
June 13, 2020
Unprompted review
Great service and always delivered…
Great service and always delivered piping hot what else could you ask for .
June 13, 2020
Unprompted review
A bit more expensive than if you just…
A bit more expensive than if you just went down to get it but quick delivery a family staff
October 6, 2019
Unprompted review
Decent with the restaurant options but…
Decent with the restaurant options but there’s barely any drivers, I’m sorry but to charge that amount of delivery compared to other places and to be barely able to order from it? The Facebook page said it was online 2 hours ago... no drivers yet again.. it’s not very consistent with timing, I order around the same time most nights but a lot of the time there’s no drivers at the exact same times I’ve ordered on other nights. Shame really has more potential..
October 5, 2019
Unprompted review
Reply from FastEat - Food Delivered
Thanks for the review Stella, unfortunately, what you say is very true. As a small company, we constantly struggle with recruiting and retaining good reliable drivers. We are hopefully putting measures in place soon to ensure that you as the customer can have a good continuity of service availibility.
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