Fastfilings Reviews 792

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes straightforward and stress-free. Reviewers often mention feeling well-informed throughout their interactions, with staff providing clear explanations and timely updates. However, some customers also noted issues with communication between departments, leading to repetitive requests for paperwork. A few other people also felt that the company's services were not clearly defined, leading to confusion about what was being provided. There were also isolated instances where customers experienced issues with service delivery or documentation.

What people talk about most

Service

Clients share positive opinions on service, with many praising the efficiency and helpfulness of the company... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the helpful and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastfilings was extremely helpful in dissolving my LLC. They kept me updated along the way and even helped educate me on some of the things needed to properly dissolve my llc. I would definitely rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

792 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. They will charge you for more than what you ordered. They lie and say that you have ordered more than you have.

September 23, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

If you place an order with us, all charges will be itemized and clear displayed during checkout. If you have an issue or need help, please contact us at orders1@fastfilings.com.

Rated 1 out of 5 stars

It's been 12 business days and still no…

It's been 12 business days and still no reply, no response and NO Sellers Permit! Worst service ever, completely ridiculous.

September 22, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Update: 9/23: we were able to connect with this customer. We delivered their order to them by email just 5 business days after they ordered. We also responded to every one of their support tickets within a few hours. It appears this individual was either overlooking our emails, or they were going into spam.

Rated 5 out of 5 stars

Great Customer Service-

I worked with Shari she was extremely knowledgeable and super helpful. She took her time, did not rush, and answered all of my questions.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

This company is a scam, they also purchase fake reviews. They took my money for a order, never delivered the dissolution and then gave me a public document from the state website claiming its delivered. intricate fraud and refuse to refunds then send threatening emails if u threatend chargeback.

September 6, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

This is the same customer as above review.

Rated 1 out of 5 stars

This company is fake

This company is fake, they took the order and my money didn't file anything since the entity was terminated and refused to refund. Yet the want to keep my money in the form of credit. Scam don't use.

September 6, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

We are not fake. We were crystal clear in the service description that if your entity does not exist or is in bad standing, you've got to resolve that so we can do our job. We were very clear that this situation does not entitle a refund because we still have to do work. As soon as you restore your entity into good standing, we are happy to finish things up. Until then, your order remains on hold.

Rated 5 out of 5 stars

Paperwork nightmare

Excellent! Julie helped me with all my concerns. She made the paperwork a snap. As I was attempting to bring an LLC up to date.

September 2, 2025
Unprompted review

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