Fastfilings Reviews 791

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes straightforward and stress-free. Reviewers often mention feeling well-informed throughout their interactions, with staff providing clear explanations and timely updates. However, some customers also noted issues with communication between departments, leading to repetitive requests for paperwork. A few other people also felt that the company's services were not clearly defined, leading to confusion about what was being provided. There were also isolated instances where customers experienced issues with service delivery or documentation.

What people talk about most

Service

Clients share positive opinions on service, with many praising the efficiency and helpfulness of the company... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the helpful and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastfilings was extremely helpful in dissolving my LLC. They kept me updated along the way and even helped educate me on some of the things needed to properly dissolve my llc. I would definitely rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The quality of service rendered was…

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Price reasonable.
Highly recommend over few other competitors for FL.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Filings has been absolutely…

Fast Filings has been absolutely unbelievable and incredible. I worked with a few different staff on their team who were all so knowledgeable and responsive.

Saying they are life savers is an understatement. Here is what happened:

-I ordered their service to file for a New Jersey annual report for my LLC. I had a deal on the line and the bank would not give me the loan because my entity was in bad standing. I thought I just needed to file an annual report to resolve the bad standing but I couldn't figure out how to do it through NJ directly. So I went through Fast Filings because it seemed sooo much easier and more convenient than going through the state.

-Fast Filings was so helpful and they figured out that my LLC had some issues and outstanding penalties and missed filings with the state beyond just the annual report, and explained to me exactly what needed to be done. So not only did the find the problem, the provided the clear solution to fixing the problem!

-They were so communicative and easy to work with, and I had them go ahead and fix all of the issues. I had no idea my entity was not in compliance and they got it all fixed and resolved.

They saved the day - if they didn't get all of this figured out and resolved I would have lost a huge real estate deal that was on the line.

Thank you Fast Filings, I will use you guys forever.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very quick, and accurate. What I loved the most was Julie B’s
continues communication every step of the way. Awesome job and experience

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM . I attempted to pay a legitimate government business filing fee and was redirected to this company’s website without realizing it was not official. After submitting my payment, the confirmation email came from a completely different address, which is when I realized this was a scam. I tried replying to the email and calling the company, but there is absolutely no way to contact a real person. No customer support, no response — nothing. I am now canceling and replacing my credit card to protect myself from further fraudulent charges. Avoid this company at all costs.

October 30, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

You must be confusing us with someone else. We make it incredibly incredibly easy to contact us, and there is no possible way you were unaware that we are a private service. My hunch is you are confusing us with another business. Please contact us at orders1@fastfilings.com so we can assist.

UPDATE 10/31. We've now sent 2 emails to the email address this customer provided in the "request information" function. We have not gotten any response from this customer to either of our emails. We are attempting to figure out what the issue is and if this person is even a customer of ours, and we cannot reach them. Joe - if you are reading this PLEASE contact us at orders1@fastfilings.com or respond to one of our emails! If you don't see our emails, check spam.

-Fast Filings

Rated 5 out of 5 stars

The are very fast to do there job

The are very fast to do there job, after filling the form from there website to dissolutions of my business, I paid then they sent me an email confirmation of payment and said they will contact me in 24 hours. I was waiting for them to contact me for maybe more information, but after 72 hours I get email with dissolution letter. I was very suppressed. Thanks for the great service keep it up.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Very satisfied with my experience. Communication was great and always responded promptly if I had any questions. Will definitely use them in the future if I ever need any of their services!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication

October 23, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Keefe,

It was great working with you. Thank you for taking the time to leave us a positive review. As a small business, every review is so helpful. If you need anything in the future we are here.

-The Fast Filings Team

Rated 5 out of 5 stars

FAST AND RESPONSIVE!!

The company was SUPER FAST in expediting my application and especially in being responsive to an urgent need since I am about to have surgery. Their responsiveness, along with the ease in contacting them and their swift response, was such a relief at a really stressful time. I highly recommend this company -- they're worth every cent that they charge!

October 23, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Judy, thank you so so much for taking the time to write us such a throughout and thorough review! You were an absolute pleasure to work with, and we look forward to helping you out in the future - we are always here. Relieving stress and helping take care of burdensome tasks is why we are here!

-The Fast Filings Team

Rated 5 out of 5 stars

Saved me a headache

A few clicks and everything was done. Definitely saved me a headache.

October 22, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hey Rob! So glad we were able to save you the headache - that's kind of the whole point of what we do. Glad you had such a good experience with us, and feel free to reach out anytime if you need anything.

-The Fast Filings Team

Rated 1 out of 5 stars

SCAM Operation – Avoid FastFilings at All Costs

I placed an order with FastFilings on September 20th to obtain a New York Sales Tax Permit. As of October 20th, I have received nothing.

Their email responses are generic and unhelpful — they cite “processing times” and “government delays,” but the State of New York typically issues this permit within days when filed directly through the official portal. FastFilings adds no value; they simply take your money and vanish behind automated replies.

After researching further, I found dozens of similar complaints on the BBB and Trustpilot — consistent stories of unfulfilled orders, misleading claims, and refund refusals. The positive reviews appear suspiciously fake and templated.

For anyone reading this:
✅ File your permits directly through your state’s official site.
🚫 Do not give FastFilings your payment information.
💳 I’ve filed a dispute with my Credit Card company and reported them for deceptive business practices.

And before FastFilings posts their predictable reply — claiming they “don’t have this customer on file,” or that I must have “bad credit,” a “negative filing,” or “failed to respond to emails” — let me be clear: my order was placed under my real legal name, and I have complete documentation of the transaction, payment, and correspondence to prove it. I’m using my public name here for privacy. None of their usual excuses apply. The truth is simple: this company routinely fails to deliver the services it promises, then attempts to discredit legitimate customers rather than resolve their complaints.

September 19, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

The hangup on this person's order was that we needed some clarification on the business name for his permit. We emailed him, and did not get a response. He told us that the email went into his spam folder. He was very, very angry about this and demanded a refund, so we gave him a refund.

Keep in mind all of the reviews we are have real. We have an A+ rating with the BBB. We have thousands and thousands and thousands of 5 star reviews, and our review average is quite high.

We want to help every customer we can, but the things this customer are suggesting are flat out false.

Rated 5 out of 5 stars

Julie was very efficient and helpful

Julie was very efficient and helpful. I really appreciated her help.

October 17, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Kurtis,

We appreciate you taking the time to leave a review and thank you for the kind words about Julie. She is the best, isn't she??

If you need anything in the future you know how to reach us!

-The Fast Filings Team

Rated 5 out of 5 stars

Seamless, and excellent turnaround time

Julie was extremely helpful
and kept me fully updated on the status of my filing through the application process. My experience was seamless and I highly recommend! I truly did not have to worry about a thing the entire process was handled in a timely and efficient manner which was extremely helpful for me as a small business owner.

October 16, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Margaret,

Thank you so much for taking the time to leave a positive review for Fast Filings. We are a small business and these reviews help SO much. We are eager to help you in the future!

-The Fast Filings Team

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