Fastfix Bristol Limited Reviews 7,693

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service I received from yourselves was brilliant, however PayPal are awful... I did pay later option which was confirmed at checkout only for them to fully charge me!!! Not your fault I know but w... See more

Rated 5 out of 5 stars

What an easy and hassle free purchase. Great website that’s easy to navigate, even for an old boy like myself!! Great communications throughout with the delivery company APC overnight. Item was deli... See more

Rated 5 out of 5 stars

Fantastic service as ever from Fastfix Bristol. I had a query before ordering so I phoned Fastfix and the person who answered quickly resolved it. Placed my order on a Friday and the tools arrived o... See more

Rated 5 out of 5 stars

Fast fix have always been excellent in my experience. The website is easy to use, delivery is very quick and can be easily tracked. And to be able to speak to a real person on the phone when you need... See more

Company details

  1. Tool Store
  2. Battery Store
  3. Construction Machine Dealer
  4. Garden Center

Written by the company

Fastfix is the UK's #1 dedicated seller of Makita power tools, garden tools and accessories. We are based in Bristol, have been in business for over 30 years and selling online for more than 20 of them. Our website is dedicated to selling Makita products and we are the only UK website that sells just Makita and has the full range of products listed. Focusing in on one brand has enabled us to become experts in our field with an in depth knowledge of each and every product. We deliver across the UK, with deliveries to mainland UK made the next day on orders received before 3pm. Free delivery on orders over £99 and we operate a 1-hour time slot for your delivery, so you will be notified on the day of delivery, the hour in which your parcel will arrive. No more waiting around all day wondering when your parcel will arrive!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the service I…

Very happy with the service I received,I purchased a great product at a great price, which I paid to be delivered,all was flawless and the product itself was in perfect order, cheers

September 30, 2024
Rated 5 out of 5 stars

Fastfix 👏👏👏👏👏

What an easy and hassle free purchase. Great website that’s easy to navigate, even for an old boy like myself!!
Great communications throughout with the delivery company APC overnight. Item was delivered next day in perfect condition. I wasn’t in but the driver left my parcel in our safe place. Nice friendly driver. I will be using Fastfix again.👏👏

September 16, 2024
Rated 5 out of 5 stars

My order

As they said next day delivery with ordering within the time scale. Everything was there and no damage, boxed up securely.

October 1, 2024
Rated 1 out of 5 stars

Terrible company

Terrible company, I bought something, they said was dispatched, then found the payment was refund with no explanation or apology.
Shall never use again, rubbish
Good job I’ve proof they defaulted on sale as they are now trying to deny my review as false.
Even worse than I thought!!!!

October 3, 2024
Unprompted review
Fastfix Bristol Limited logo

Reply from Fastfix Bristol Limited

No need for the drama Paul, we have enough of that in the world right now. I simply asked for your order details, so i could look into the feedback and investigate what had happened. When you post anonymously, i have no information whatsoever about the transaction.

Rated 5 out of 5 stars

PayPal rubbish

The service I received from yourselves was brilliant, however PayPal are awful... I did pay later option which was confirmed at checkout only for them to fully charge me!!! Not your fault I know but wouldn't use PayPal again which would put me off using yourselves again? I have never had a problem with other providers & found them very unhelpful....!

September 30, 2024
Rated 5 out of 5 stars

Chainsaw bag

Thankyou very pleased with chainsaw bag will buy again definitely deliverly very
fast on time. Thankyou again

September 28, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look