O site é de difícil leitura. Pedimos retorno de dinheiro e não o efetuam. Basicamente cativam o nosso dinheiro contra a nossa vontade! Email recebido em 29/06/2022, apos ter pedido a liber... See more
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See what reviewers are saying
They even stopped to pretend to be legit...Trustpilot says they "Replies to negative reviews in < 2 days"... the last reply was 8th February 2022...(this says something also about the legitimacy of Tr... See more
Cette entreprise est un scam. Vous ne récupérerai jamais l'argent déposé sur la plateforme à moins d'intenter une action en justice peut -être. This business is a scam. You will never get back the... See more
Da dicembre 2020 ho richiesto svariati rimborsi degli importi investiti ma non hanno mai pagato nulla. Considerando l'atteggiamento e le false speranze del servizio clienti sembra proprio una truffa... See more
1.1
Bad
1K reviews
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No payouts
You cannot payout all money just some parts, but anyway they don't transfer money to my account since july.
September 3, 2021
Unprompted review
Reply from FASTINVEST
Dear Pawel,
Due to the panic in the world, we have a lot of withdrawals to process. Every request is processed in chronological order and yours are no exception.
When applying for a payout, you can request a limited number of unit payments and a limited amount of funds. Limits are set on the first week of each calendar month. For more information, you can go to the user agreement and read clause 5.12
We can assure, that you will get your money back!
Kind regards,
FAST INVEST team
Probably a scam
I added 100 euros to my account some days ago but there is no loan in list to be invested which is weird because just a few days ago there were many options. I tried to get my money back but you can only withdraw 5 euro. That's ridiculous.. This is a scam or they are broke... Sent them an email but got no response. I want my money back!!! Do not trust!!!
September 1, 2021
Unprompted review
Reply from FASTINVEST
Dear Guilherme,
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions.
When applying for a payout, you can request a limited number of unit payments and a limited amount of funds. Limits are set on the first week of each calendar month. For more information, you can go to the user agreement and read clause 5.12.
We have got your email and we surely replyed to that. Also, we have plenty of available loans to invest in, we recommend you check that again.
Kind regards,
FAST INVEST team
It's a SCAM
It's a SCAM. DO NOT INVEST.
Last time i was able to withdraw money was 1 year ago and as of now i'm losing around 2000€. They keep telling me through email to be patient and they'll send money as it's a rough period for them, but after a year being patient is not an option anymore.
If i receive my money back i will change this review as i'm writing in good faith.
September 1, 2021
Unprompted review
Reply from FASTINVEST
Dear Riccardo,
Please accept our apologies for any inconvenience. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor.
Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. The pandemic had a big pressure not only on our financial team but others also.
Despite that, our financial team is still working hard to process all requests. We assure you that you will receive your money in your bank account in not too distant future.
Yours sincerely,
FAST INVEST team
Fast Invest so far...
I've been with Fast Invest for 1.5 years and so far excellent experience. I have not yet paid out any money. However, answering questions via e-mail could be a bit faster. Sometimes there is no response at all.
August 31, 2021
Unprompted review
Reply from FASTINVEST
Dear Mark,
Please accept our apologies for any inconvenience you had. We are really happy to have you in the FAST INVEST community in all these years. Our team always strive to learn from each situation to make our customer's journey more enjoyable, and this one is no exception.
Your feedback helps us to improve and grow as a company. Thank you for taking the time to write a review.
Yours sincerely,
FAST INVEST
Absolute scam
After being invested for 1,5 year I tried withdrawing some of my funds but it is a slow and painful process and I haven't received anything yet for more than 2 months... very disappointing!
August 30, 2021
Unprompted review
Reply from FASTINVEST
Dear Sylvester,
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day. We want to assure you that you will receive your money in your bank account.
Yours sincerely,
FAST INVEST
liars don't want to close my account
For months I have tried to contact these undesirables, so that they closed my account and put my money in my bank account, after millions of emails sent, they deigned to send me a crappy form to close my account, and they promised me that in 30 days I would have the account closed and my money in the bank, but it is not like that it is just SMOKE lies and more lies, THAT NOBODY PUTS THEIR MONEY HERE unless they want to LOSE IT FOREVER
August 30, 2021
Unprompted review
Reply from FASTINVEST
Hello,
Last year, peer-to-peer lending platforms were put under a lot of stress. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions. It had a big pressure not only on our financial team but others also.
Nevertheless, we receive a massive amount of swearing, threats, and offensive spam. FAST INVEST customer support people is a front line that handles most of this pressure, but before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day and our financial team is still working hard to process all requests.
Regards,
FAST INVEST team
Huge delays in processing withdrawals
Platform with lack of communication and transparency and huge delays in processing withdrawals (in my case over 8 months now - and counting)
August 29, 2021
Unprompted review
Reply from FASTINVEST
Dear Drago,
We are sorry for all the inconvenience. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor. If there is any problems, please contact our customer support, they will answer all your questions: https://www.fastinvest.com/en/support/contact-us
The pandemic had a big pressure not only on our financial team but others also. It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day.
Regards,
FAST INVEST team
I do not recommend investing with Fast invest
I do not recommend investing with fast invest. I am trying to close the account and to withdraw money. 26.5. 2021 Fast invest confirmed my request to close the account within 30 days. Today I am still waiting and it is more than 60 working days. I sent several emails but after 2nd email they stopped replying. So really they are not keeping their promises.
Update from 23.11.2021 my account has not been closed and no money received. It is 6 months from confirmation of closure. Based on this example you can see how they are keeping their promises. They are not able to return 400Eur even though I sent them several emails and complaints.
August 25, 2021
Unprompted review
Reply from FASTINVEST
Dear Juraj,
Please accept our apologies for any inconvenience. Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. The pandemic had a big pressure not only on our financial team but others also
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions. It had a big pressure not only on our financial team but others also.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single.
Yours sincerely,
FAST INVEST
HORRIBLE
Stay away, horrible experience!! I'm trying to withdraw part of my funds for 2 months, and the best I could do was 100€ that has not yet arrived! Support is also disgusting, just pointing to a super abusive clause in their legal disclaimer, to excuse the withholding of the funds!!!
August 24, 2021
Unprompted review
Reply from FASTINVEST
Dear João,
Please accept our apologies for any inconvenience. We understand we are late with some withdrawals, and it brings lots of hostility, anger, and negativity in general, which is truly sad for us.
Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. The pandemic had a big pressure not only on our financial team but others also.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day. We want to assure you that you will receive your money in your bank account.
Yours sincerely,
FAST INVEST team
Stay away!!
Stay away!!
Fastinvest is withholding your uninvested funds for months (years) refusing payouts.
It is not possible to close your account either, they just blame the Covid-19 pandemic. But there is nothing to blame as it is uninvested money that should be available on a seperate account ready for pay-out or reinvesting .
Only reason they cannot pay-out my uninvested funds is if they have used MY money for something else which is illegal. Next step is to report the scam/fraud to the police
August 24, 2021
Unprompted review
Reply from FASTINVEST
Dear Anders,
Please accept our apologies for any inconvenience. We understand we are late with some withdrawals, and it brings lots of hostility, anger, and negativity in general, which is truly sad for us.
Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. The pandemic had a big pressure not only on our financial team but others also.
It is not a regular, but still, with some delays, we are proceeding a queue every single day. We want to assure you that you will receive your money in your bank account.
Yours sincerely,
FAST INVEST team
A nice holding email from Fastinvest…
A nice holding email from Fastinvest…
A nice holding email from Fastinvest customer support as per below. Received by me on 18 August plus today an email notifying me of a blog describing the advantages to invest with Fastinvest. Unfortunately still no sign of return of my funds. It has now been months. How difficult can it be to make a simple payment??
Dear Poul,
We truly understand your concerns in this regard. Please accept our apologies for all delays, our whole team is working hard every day in this difficult economical situation to fix it. Unfortunately, because this is a global situation, it is impossible to solve it as fast as we all wish. We promise that you will receive your funds as they are safe under the agreements signed, but please be patient.
Kind regards,
Financially Yours,
Customer Support
August 23, 2021
Unprompted review
Reply from FASTINVEST
Dear Poul,
Please accept our apologies for any inconvenience. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor.
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays. It had a big pressure not only on our financial team but others also.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day and our financial team is still working hard to process all requests.
Yours sincerely,
FAST INVEST team
Ze betalen niet uit!!
Al een paar keer geprobeerd geld op te nemen zonder succes. BLIJF DAAR WEG!!!!
Antwoord van FAST INVEST
25 aug. 2021
Dear Micheal,
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions. But we want to assure you that you will receive your money in your bank account.
Regards,
FAST INVEST team
Standaard reactie echt onzin!! Corona is een excuus. ONZIN!!
August 23, 2021
Unprompted review
Reply from FASTINVEST
Dear Micheal,
Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions. But we want to assure you that you will receive your money in your bank account.
Regards,
FAST INVEST team
SCAMMER !! Don’t put any cent
FASTINVEST is a scam, don’t “invest” any cent, you’ll never see your money back.
Withdrawing money is being held in hostage for months, and any attempt to contact the customer service will result in a failure getting precise information.
When will FASTINVEST pay your money back ? They pretend not to know it.
Very often they claim they are still suffering the consequences of the pandemic (which is not true considering they are permanently recruiting new collaborators), or not communicating on any cost reduction plan.
Why don't they know when they will pay ? They actually pretend they are still waiting for the money to be paid by loan originators, which is very doubtful considering the payouts (if they are executed) are not processed in time order (as they pretend it is, when contacting the customer service).
Actually, the reasons they claim in order not to pay investors (or the payout policy) varies over the time, but one thing is sure, FASTINVEST looks way more busy trying to attract new naive investors than satisfying their actual customers (if the political correctness still allows to qualify them as “customers”).
As for now, their behavior is highly doubtful and let suspect about fraudulent activities.
Slow Invest Armada
August 23, 2021
Unprompted review
Reply from FASTINVEST
Dear Saby,
Please accept our apologies for any inconvenience. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor.
Last year, peer-to-peer lending platforms were put under a lot of stress. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions. It had a big pressure not only on our financial team, but others also.
Nevertheless, we receive a massive amount of swearing, threats, and offensive spam. FAST INVEST customer support people is a front line that handles most of this pressure, but before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day and our financial team is still working hard to process all requests.
Yours sincerely,
FAST INVEST team
Money back
Hi, I have money locked from withdrawals since fall 2020 and while not having current investments I can't also close the account because Fastinvest does not answer my emails asking for the closure.
So, think twice before investing in the platform.
August 22, 2021
Unprompted review
Reply from FASTINVEST
Dear Oriol,
We are sending a sincere apology for all delays. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays.
It is not a regular nor well-ordered situation, but still, with some delays, we are proceeding a queue every single day. We want to assure you that you will receive your money in your bank account.
Yours sincerely,
FAST INVEST team
No answer nor money
I have requested for account closure on 18th of July 2021 by email, no answer from the customer service. One month without an answer is really poor service.
I have multiple pending withdrawals, 3 from december 2020, none of them are executed.
I have money on my account what I cant withdraw due to new rules.
I cant withdraw my moneys even though I could use them for loans.
Why?
Something is really fishy there and I cant recommend anyone to put their moneys in Fastinvest before I have received my moneys and through that know that Fastinvest is still functional.
August 19, 2021
Unprompted review
Reply from FASTINVEST
Dear Lauri,
Last year, peer-to-peer lending platforms were put under a lot of stress. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays and restrictions.
Our financial team is still working hard to process all requests. We want to assure you that you will receive your money in your bank account.
Regards,
FAST INVEST team
They have been ignoring all my emails…
They have been ignoring all my emails and have revoked my payouts and blame it on me. They have been flagging all my reviews, it is like they try to conceal the truth even if it is out.
August 15, 2021
Unprompted review
Reply from FASTINVEST
Dear Investor,
Please accept our apologies for any inconvenience. All your emails were answered, we are not ignoring them. Payouts were revoked by you, not by us. If you have any other questions contact our customer support: https://www.fastinvest.com/en/support/contact-us
Regards,
FAST INVEST team
Waiting for my last withdraw since 30…
Waiting for my last withdraw since 30 weeks...
August 13, 2021
Unprompted review
Reply from FASTINVEST
Dear Cristian,
We are sending a sincere apology for all delays. Our team is working to process payouts as soon as possible. It is not a well-ordered situation, but still, with some delays, we are proceeding a queue.
We understand that this situation causing a lot of frustration, but we ensure that you will receive your money in your bank account!
Regards,
FAST INVEST team
Still Waiting
Account ID: 36443
Sitting around patiently isn't working so let's try again here.
I requested a payout of €850 on December 29th 2020. We're now nearly two-thirds of the way through 2021 and this still has not been paid out. To echo the same thing that other reviewers have expressed, the responses from the Support Team tend to be pretty vague and generic, citing Covid and hard times as the reason for the indefinite delay.
In what world is it OK to leave customers hanging in the dark like this on when they'll actually get their "available" funds back? Everything points to the payouts being funded by fresh cash from new and unsuspecting investors e.g the lack of visibility around timelines, only being able to request withdrawals of very limited amounts once a month (and even then you'll be waiting several months at least before the money finally hits your accounts, if it ever does), etc.
So, Fast Invest, what's the story?
August 8, 2021
Unprompted review
Reply from FASTINVEST
Dear Leo,
We are sending a sincere apology for all delays. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays.
Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.
We want to assure you that you will receive your money in your bank account.
Regards,
FAST INVEST team
Still no payout
Still no payout. This is too sad for words. You cannot blame the COVID any more. You are not keeping your end of the deal at all. Even your new payout system is not honored.
I am now waiting for my payout from 07 Jan 2021.
Dont send a generic answer, tell your customers: WHAT IS THE DATE IN THE PAST THAT YOU HAVE PAYED YOUR DEBTS FOR AT THIS POINT IN TIME?
You claim to pay chronologically, so simple: for WHAT DATE was your last payment. This will give any investor an idea of whats happening. Right now your vague answers are just insulting.
And then a promp but vague and most likely generic answer on 03/08/2021from FAST INVEST below..
Quote:"
The payouts are processed every day. It is not a regular situation, but still, with some delays, we are proceeding a queue."
Question: Where is your Queue at today?? What dates are you paying now??? Give us something!
August 2, 2021
Unprompted review
Reply from FASTINVEST
Dear Joris,
We are sending a sincere apology for all delays. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor.
The payouts are processed every day. It is not a regular situation, but still, with some delays, we are proceeding a queue.
Yours sincerely,
FAST INVEST team
Dont ever sign up for this
Dont ever sign up for this! At the moment i have 8 pending withdrawals, dating back as far as december 2020. Meanwhile being active on 5+ other p2p lendingplatforms, whom have never missed a payment or a withdrawal. Im not even going to start on their stillmore restrictive strategy against their "costumes". Im not expecting to see my funds again. This reviews sole purpose, is to save everyone else the hassel and extremely bad experience it is to use their "service" - ig you can call it that..
In a few minutes, this review will probably get a autogenerated answer - stating that all withdrawals is completed in cronoligical order and that bla bla bla...
Save your money, energy and temper - Invest somewhere else.
August 1, 2021
Unprompted review
Reply from FASTINVEST
Dear Jens,
Please accept our apologies for any inconvenience. We understand that this situation which affected everyone is causing a lot of frustration but we want to assure you that you will receive your money in your bank account.
Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.
Yours sincerely,
FAST INVEST team
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