While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've never found a better service than this one. Recently, a firm conned me out of every penny of my money. I found this incredible service when looking for a means to receive my money back online. Af... See more

Company replied

Rated 1 out of 5 stars

Rebound scam. For a year they strung me along and wasted my time. Case manager transferred me to 5 different case workers none of which produced any results. When I requested a refund I was disassocia... See more

Company replied

Rated 5 out of 5 stars

I will always be appreciative. To anyone who could have also been a victim of internet investment fraud, I would highly recommend this website. Fantastic teamwork! I'm eternally grateful to you all, a... See more

Company replied

Rated 1 out of 5 stars

Don’t fall for their act! They are not the big firm they pretend to be, nor do they operate out of NYC. It’s doubtful they even operate out of the US. They will tell you that you have a good chance at... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Fast Refund Group specializes in the exclusive recovery of assets from online scams, significantly enhancing your likelihood of reclaiming your funds. Our dedicated and experienced team is committed to assisting you in recovering what rightfully belongs to you, no matter the complexity of your situation. At Fast Refund Group, we prioritize delivering the best service, ensuring honesty and transparency throughout the process. Your case is of utmost importance to us, and we are here to provide you with the necessary information and services to facilitate a dispute effectively. Trust in Fast Refund Group's expertise to navigate the challenges of online scams and secure the return of your money. Count on our team, committed to continuous learning and adaptation to new technologies, to stand by you in the fight against fraudulent activities. Fast Refund Group is your reliable partner in recovering assets from online scams.


Contact info

2.8

Average

TrustScore 3 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

good service company

I thought it was fake first but they are really extraordinary. One of the best companies in the world. Highly recommended.

September 13, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hello Ava,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.

Kind regards,

Rated 3 out of 5 stars

They are a legit platform and they…

They are a legit platform and they helped me achieve my goals. They have the best support system. Would highly recommend Fast Refund.

February 16, 2024
Fast Refund Group logo

Reply from Fast Refund Group

Hello Jacob,

We're delighted that you had a great experience with us!

Your positive feedback is a testament to our team's hard work and dedication. We look forward to serving you again in the future.

Best regards,

Rated 1 out of 5 stars

This company is not capable of doing…

This company is not capable of doing what they promise you. People come and go, they feed you the lies of a 99% successful outcome, but in reality they can’t help you. Disappear with no responses for several days…This is NOT the company to trust with whatever service you want to hire them for!!!

May 21, 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Hello,

We appreciate your feedback. However, we couldn't locate your account in our database. You may be advocating for another service provider as your experience does not speak about our operations.

Best regards,

Rated 5 out of 5 stars

Thanks to Michael Wayne

My sincerest thanks to Case Assessment Officer Michael Wayne for his prompt reply to my initial inquiry, as well as the time and care that he took to understand the matter at hand and guide me in the right direction. Keep up the great work Michael, and I wish you the very best with everything.

May 20, 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Dear Dr. Ranko,

Thank you very much for your kind words and appreciation for Michael Wayne. We are delighted to hear about your positive experience. We will certainly convey your message to Michael and the team.

Best regards,

Rated 4 out of 5 stars

We appreciate Fast Refund Group's kind…

We appreciate Fast Refund Group's kind assistance. This is a great company that appears to be working hard to recover fraud money. I sincerely appreciate your assistance and reply. Everything is in order!

July 21, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Chloe,

Thank you for your kind words and positive feedback. We are glad to have been able to assist you and appreciate your recognition of our efforts.

Best regards,

Rated 5 out of 5 stars

I am really happy with them

When I first started fasting, I didn't think it was feasible. After my experience, I was at a loss, therefore they assisted me in finding and locating what I had lost. Right now, I'm really happy with them. Many thanks to the fast refund group.

July 6, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Liam,

Thank you for your kind words and for sharing your experience. We are delighted to hear that our team could assist you and that you are satisfied with our services.

Best regards,

Rated 5 out of 5 stars

Amazing company and service

Amazing company and service. I must admit I was a bit scared to start working with them after being scammed by a forex trading company. But fast refund group helped me recover most of my funds. Recommended.

August 11, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hi Emily,

Thank you for your kind words! We're thrilled to have helped you recover your funds and appreciate your recommendation.

Best regards,

Rated 5 out of 5 stars

extraordinary talent for investigation

charming individual with extraordinary talent for investigation. Investigators are knowledgeable about legal procedure and employ a range of professional investigation techniques. It's the best, in my opinion. Everything is in order. Very fantastic Fast Refund Group.

October 28, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Ivan,

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our investigation team and services. We strive to provide the best service possible, and your feedback is greatly appreciated.

Best regards,

Rated 5 out of 5 stars

all information I required

I've never found a better service than this one. Recently, a firm conned me out of every penny of my money. I found this incredible service when looking for a means to receive my money back online. After I provided my information, they were able to give me all the information I required in order to receive my money back. I adore this business, Fast Refund Group. Anyone who has been conned should definitely use this service, in my opinion.

July 20, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Eleni,

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Fast Refund Group. Your support and recommendation mean a lot to us.

Best regards,

Rated 3 out of 5 stars

He and his group are a priceless…

He and his group are a priceless resource. I had great communication. I heartily endorse the Fast Refund Group to anyone in need of detective work.

November 9, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hi Lars,

Thank you so much for your glowing review! We're thrilled to hear that you found our team at Fast Refund Group to be a priceless resource and that you had a great communication experience with us. Your endorsement means a lot to us, and we truly appreciate your recommendation to others in need of detective work.

If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!

Best regards,

Rated 1 out of 5 stars

I am waiting for response and updates

When we started with my case, things were doing okay. But now I don’t get response from any of the case managers anymore. Is my case closed without me being informed? I am still waiting. Matthew Adi you said you will help me? I paid your fee requirement. What happen?

March 26, 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Dear Marlyn,

We appreciate your feedback. However, we couldn't locate your account in our database. You may be advocating for another service provider as your experience does not speak about our operations.

Best regards,

Rated 4 out of 5 stars

they provide the best service for me

They always respond and have an excellent support system. Fast Refund Group provided the best service for me. They are people I will always remember!

June 16, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Maria,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team at Fast Refund Group. Providing excellent service and prompt responses to our customers is always our top priority, and we're glad to hear that it made a lasting impression on you.

We truly appreciate your recommendation and look forward to serving you again in the future.

Best regards,

Rated 4 out of 5 stars

perfect customer service

Great company with perfect customer service and support in hard times. It took more than three months but it was worth to wait. Thanks.

September 11, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Anna,

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our customer service and support to be perfect, even during challenging times. We apologize for any delays you experienced, and we appreciate your patience throughout the process. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out.

Best regards,

Rated 5 out of 5 stars

I will always be appreciative

I will always be appreciative. To anyone who could have also been a victim of internet investment fraud, I would highly recommend this website. Fantastic teamwork! I'm eternally grateful to you all, and I rank them five stars. Keep it up, folks. Regards.

July 22, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Matteo,

Thank you for taking the time to share your positive experience with us on Trustpilot. We're thrilled to hear that our website has helped you avoid internet investment fraud and that you're satisfied with our teamwork. Your kind words mean a lot to us.

We're committed to maintaining the high standards that earned us your five-star rating. If you ever need further assistance, please don't hesitate to reach out.

Warm regards,

Rated 5 out of 5 stars

considerate and helpful team

The Fast Refund Group business team was considerate and helpful in helping me get the money back that I had lost as a result of a fraudulent investment during a difficult period for me personally. I really appreciate it. They helped me through the process in a very proactive, knowledgeable, and effective manner. If you're looking for recovery services, I highly recommend this organization. You performed a fantastic job! Again, thank you, Fast Refund Group.

January 17, 2024
Fast Refund Group logo

Reply from Fast Refund Group

Dear Melanie,

Thank you for taking the time to share your experience with Fast Refund Group. We're thrilled to hear that our team was able to assist you effectively during such a challenging time. Your satisfaction is our top priority, and we're delighted that we could help you recover your lost funds in a proactive and knowledgeable manner.

We greatly appreciate your recommendation and kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thank you once again for choosing Fast Refund Group.

Best regards,

Rated 4 out of 5 stars

good movement

A formidable ally for my case thus far. Good movement by this great refund company and I am happy with the work completed.

October 10, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hello Ryan,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.

Kind regards,

Rated 5 out of 5 stars

After this

After this, I'm very happy. the results are difficult but good. It took a long time, but I cannot complain about it. I appreciate the fact that the team has presented my case well to my bank. I worked there for many months because my bank did not understand anything correctly. We had to wait for hours for various calls, BUT it was nothing. My bank filed my case and it was with their help, which is why I received a refund.

August 12, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hello Jessica,

We're delighted that you had a great experience with us!

Your positive feedback is a testament to our team's hard work and dedication. We look forward to serving you again in the future.

Best regards,

Rated 5 out of 5 stars

kindly and precisely

You did well, I am very pleased. You are acting very appropriately, kindly and precisely. I received information and instructions on how to proceed. I´m very grateful I already got some of my money back, which I thought I had already lost.

May 16, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hello Joshua,

We're glad to have met your expectations!

Thank you for taking the time to share your positive experience.

Your satisfaction is our priority, and we're here whenever you need us.

Sincerely,

Rated 5 out of 5 stars

a compelling case prepared

Fast Refund Group prepared a compelling case for me to submit and guided me all the way to successfully present my dispute to gain the refund. Thanks,Fast Refund Group

May 23, 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hello Christopher,

Thank you for choosing our service and leaving such a positive review!

Your feedback motivates us to continuously improve and deliver outstanding experiences. We're here for you anytime you need assistance.

Best regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look