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FatFace - ABERDEEN 4 Reviews 325

TrustScore 4.5 out of 5

4.7

Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... See more

Company replied

Rated 1 out of 5 stars

Dreadful - don’t go near this company. Order t-shirts for my holiday but didn’t arrive in time. Had an email half way through my holiday to say that ‘thank you for returning them’. That is a compl... See more

Company replied

Rated 5 out of 5 stars

Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... See more

Company replied

Rated 5 out of 5 stars

Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

325 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The jeans I ordered are a great fit and…

The jeans I ordered are a great fit and so stylish and comfortable, very pleased.

January 5, 2026
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The male assistant in Aberdeen store is…

The male assistant in Aberdeen store is so helpful and friendly, an asset to you as customer care is very lacking these days.

January 6, 2026
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy online ordering and speedy…

Easy online ordering and speedy delivery to store .. all good 👍

January 7, 2026
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I've written a review already about how…

I've written a review already about how good I found ur shop and online orders im so happy wi my purchases. I love all the things I've got. They've all been great sizes and fit so well thanku very much. Ill be looking here first each time I need to shop

January 7, 2026
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Reply from FatFace - ABERDEEN 4

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Rated 5 out of 5 stars

Efficient and simple collection from…

Efficient and simple collection from the store.

December 29, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Buying a present from Fatface online…

Buying a present from Fatface online was a very simple and straight forward process Delivery to our local store was prompt and wnen collecting my item the staff I came across were very polite and helpful No problems at all

December 16, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely top

Lovely top, great quality and so comfortable. Absolutely love it

December 11, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely Christmas jumper

December 11, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Absolutely love these denims

Absolutely love these denims, excellent quality and great colour

November 30, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Easy to order online good quality shirt

Easy to order online. I was kept informed when shirt would be delivered in my local store to collect. They shirt is good quality and I ordered a longer length which is great.

November 17, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Happy customer

No problem with delivery and return

November 11, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Courrier let Fatface down

The order process was professional and the sale price fantastic. However the courrier "Evri" failed to meet the delivery deadline that Fatface guaranteed and lied about an attempted delivery (we have Ring doorbell and movement sensor so can see everyone at our door). The order was eventually delivered 48 hours later after I complained to Fatface customer services

October 27, 2025
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Reply from FatFace - ABERDEEN 4

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Rated 5 out of 5 stars

Arrived on time according to teacking

My parcel arrived well wrapped and in tact. I was really impressed with my new dress which I bought for a special occasion. It was a great fit and it was as described.

October 27, 2025
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely scarf very Christmasy

Lovely scarf

October 14, 2025
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Most helpful

Most helpful - with ordering of my frock in a short size

September 27, 2025
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Good quality clothing

Love FatFace. Good quality clothing at a great price.

September 23, 2025
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Friendly staff but choice of men’s…

Friendly staff but choice of men’s clothing is very limited

September 16, 2025
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Great store experience and great return…

Great store experience and great return experience

September 15, 2025
FatFace - ABERDEEN 4 logo

Reply from FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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