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FatFace - ABERDEEN 4 Reviews 

330
TrustScore 4.5 out of 5

4.7

Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.

Company replied

Rated 5 out of 5 stars

Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... See more

Company replied

Rated 5 out of 5 stars

Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... See more

Company replied

Rated 2 out of 5 stars

I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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4.7

All reviews

(330)

13,837 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the clothes and get NHS discount…

I love the clothes and get NHS discount which is great

December 17, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Helpful staff for return

When ordering top for present, I mucked up the click and collect location as did not notice it defaulted to nearest branch. Re-ordered for delivery and was able to return original order through shop with helpful staff

December 4, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

First order on line

Item arrived and in good time

December 7, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Online order

Kept informed of my order by email and pick up in store was easy

December 8, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Any queries regarding orders to store.

Staff happy to advise and follow up delayed orders to store.

December 2, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fantastic love fat face

Fantastic love fat face

December 7, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Delivered quickly well packaged .

Delivered quickly well packaged .
Very pleased with both sweaters lovely fabric and well made

December 6, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 1 out of 5 stars

Arrived very creased and cant get the…

Arrived very creased and cant get the creases out , also disappointed with quality ! I’m going to return them !

December 6, 2024
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Reply from FatFace - ABERDEEN 4

Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE

Rated 5 out of 5 stars

Very friendly

Was what I was looking for

November 27, 2024
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Reply from FatFace - ABERDEEN 4

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

It was easy to order and I love the…

It was easy to order and I love the scarf thank you .

November 20, 2024
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Reply from FatFace - ABERDEEN 4

Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Lovely product

Lovely product. Nicely delivered.

November 14, 2024
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Reply from FatFace - ABERDEEN 4

Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Xmas gifts

I ordered a few things from Fatface which were delivered on time and the quality was very good .I am very pleased with my purchases which are gifts for others

November 16, 2024
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Reply from FatFace - ABERDEEN 4

Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Good quality clothes

November 11, 2024
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Reply from FatFace - ABERDEEN 4

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Gorgeous jacket

Really lovely jacket, fits true to size;
I bought the black with a burgundy trim.
Very attractive.

November 8, 2024
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Reply from FatFace - ABERDEEN 4

Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

great staff in Aberdeen store for pickups and returns

Easy to order online and pickup instore and exchanged and return unwanted items there too, really helpful and friendly staff in store, so easy and good quality products

November 2, 2024
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Reply from FatFace - ABERDEEN 4

Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Bought one item in store and liked it…

Bought one item in store and liked it so much I bought the same thing again online. Good service both times

November 7, 2024
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Reply from FatFace - ABERDEEN 4

Hello Gill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great service

Great service

November 2, 2024
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Reply from FatFace - ABERDEEN 4

Hello Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

FatFace jeans.

The quality of the jeans is excellent. Great fit and they look great.

October 23, 2024
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Reply from FatFace - ABERDEEN 4

Hello Tam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 3 out of 5 stars

Poor sizing

Ordered usual size but trousers were enormous. Had to return.

September 4, 2024
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Reply from FatFace - ABERDEEN 4

Hello John
Thank you for taking the time to leave your review and for providing your feedback regarding your recent order. I am sorry to hear that your trousers were too big. I will be sure to pass your comments to our team.

Thank you, LE

Rated 5 out of 5 stars

Aberdeen store

Well organised, friendly & helpful staff.

August 29, 2024
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Reply from FatFace - ABERDEEN 4

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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