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FatFace - ABERDOVEY Reviews 60

TrustScore 4.5 out of 5

4.6

1 Chapel Square, LL35 0EL Aberdovey, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I shop in the Aberdyfi Fatface regularly, it’s always a pleasure to go in to friendly staff. They know what I like, nothing is too much trouble and they know the merchandise that they are selling real... See more

Company replied

Rated 5 out of 5 stars

Love this shop! Cathryn & the team are always welcoming & nothing is never to much. The clothes are comfortable & i always mange to find something even though im browsing 😂. On holiday or passing t... See more

Company replied

Rated 3 out of 5 stars

Went into shop at 4.50pm. online it said closing time was 5.30 pm. Shop assistant polite. Went to try on clothes and told both members of staff I would be looking at the socks/underwear in store afte... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 1 Chapel Square, LL35 0EL, Aberdovey, Gwynedd, United Kingdom

  • 01654 768091

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The best friendly staff ever 😊

I shop in the Aberdyfi Fatface regularly, it’s always a pleasure to go in to friendly staff. They know what I like, nothing is too much trouble and they know the merchandise that they are selling really well. I love shopping there ☺️

May 29, 2026
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Aberdovy store brilliant staff

Tom at Aberdovy store helped me order short length trousers and they are perfect

May 17, 2026
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff

May 21, 2026
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lilly

Friendly staff well equipped store great value for money

May 19, 2026
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

All items a bit different from what you…

All items a bit different from what you see generally.
Great value for money, especially in the sale!
Staff are always helpful and friendly.

April 19, 2026
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Too short even though I ordered long

I ordered the skirt in long thinking it would be at least knee length but it was still too short for me

January 21, 2026
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Reply from FatFace - ABERDOVEY

Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Ease of collecting for free from fat…

Ease of collecting for free from fat face shop

January 25, 2026
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love this shop!

Love this shop! Cathryn & the team are always welcoming & nothing is never to much. The clothes are comfortable & i always mange to find something even though im browsing 😂. On holiday or passing through pop in i bet you want leave empty handed 😉.

October 18, 2025
Unprompted review
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Lovely trousers well made good…

Lovely trousers well made good material . Come up huge so size down . Also I had to take up 5” !! normally regular fits fine

August 4, 2025
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Excellent service

July 5, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordered on line

Ordered on line, super fast delivery, also used my local fat face shop for returning 1 item, super efficient and great service from the Aberdovey shop.

May 11, 2025
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Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Rude Manager

Went into shop at 4.50pm. online it said closing time was 5.30 pm. Shop assistant polite. Went to try on clothes and told both members of staff I would be looking at the socks/underwear in store afterwards. Chose item and put on cashier desk as I went to look at other sales items. "Manager" very rude with her body language and pushy tone as it was obvious she wanted me to complete my transaction and get out so she could close. No other customers in the shop. I've worked in customer services for 40 years and I never normally write negatives reviews but this "Manager" really made me feel disrespected. I hope she doesn't treat the nice cashier like the way she treated me as a customer of Fat Face.

April 28, 2025
Unprompted review
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Reply from FatFace - ABERDOVEY

Good morning, I am so sorry to hear of your recent experience in our Aberdovey store. This is disappointing to hear. Please be assured your feedback will be passed on. Thank you for raising this with us. Take care, CM

Rated 5 out of 5 stars
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Simone…Dresses are the best

Just bought another dress in the Simone range, just love them.
Had delivery to shop.
Staff there are the best.

April 21, 2025
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service as always

Great service as always. Only fatface I ever visist as the staff here are lovely.

March 26, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Rated 4 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service, especially Chris who is most helpful and polite, and thanks to Catherine for the dog biscuits x

February 28, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Aberdovey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Love it

Staff at Aberdovey are brilliant and so friendly and helpful Kathryn Chris and Tom love it there!

February 28, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Aberdovey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

We are frequent visitors to this store

We are frequent visitors to this store. They stock a wide range of styles and the staff are always extremely helpful and friendly

February 15, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Sandra and Cathryn were both very…

Sandra and Cathryn were both very helpful in the store. Ordered a top for me that i saw online!! Great service Ghankbyoy!

February 11, 2025
Unprompted review
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Aberdovey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great quality jumpers

Great quality jumpers

December 10, 2024
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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