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FatFace - ABERDOVEYReviews 

60
TrustScore 4.5 out of 5

4.6

1 Chapel Square, LL35 0EL Aberdovey, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I shop in the Aberdyfi Fatface regularly, it’s always a pleasure to go in to friendly staff. They know what I like, nothing is too much trouble and they know the merchandise that they are selling real... See more

Company replied

Rated 5 out of 5 stars

Love this shop! Cathryn & the team are always welcoming & nothing is never to much. The clothes are comfortable & i always mange to find something even though im browsing 😂. On holiday or passing t... See more

Company replied

Rated 3 out of 5 stars

Went into shop at 4.50pm. online it said closing time was 5.30 pm. Shop assistant polite. Went to try on clothes and told both members of staff I would be looking at the socks/underwear in store afte... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 1 Chapel Square, LL35 0EL, Aberdovey, Gwynedd, United Kingdom

  • 01654 768091

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.6

All reviews

(60)

13,426 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick an efficient service

Quick an efficient service, and Catherine was very helpful thank you

November 12, 2024
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Excellent service

Excellent service . Good quality products at a good price. Always pleased with the products and very easy to return if not the right fit

July 10, 2024
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Reply from FatFace - ABERDOVEY

Hello Nikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Always excellent from ordering

Always excellent from ordering, receipt and quality of goods. Staff go above and beyond in all shops - am loathe to shop elsewhere as a result.

June 12, 2024
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Reply from FatFace - ABERDOVEY

Hi there,
Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had a positive shopping experiences with us! We hope you love your order, and we look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

Friendly staff

Always made to feel so welcome in the Aberdovey store, the staff are so friendly and helpful and the clothes are such great quality.

April 20, 2024
Unprompted review
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Reply from FatFace - ABERDOVEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding your instore experiences, and quality. We look forward to welcoming you back soon!

Take care.- GM

Rated 4 out of 5 stars

My experience was like 2/5 because I…

My experience was like 2/5 because I ordered the chinos pant 3 times and the first pant was the normal size(42L,42W-34L) et the 2 seconds order was the same size(42W-34L) but short!! Thank you

March 22, 2024
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Reply from FatFace - ABERDOVEY

Hello

Thank you for your review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

The staff were extremely helpful

The staff were extremely helpful. I am very pleased with my dress. Very colourful and such good quality.

March 16, 2024
Unprompted review
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Reply from FatFace - ABERDOVEY

Good Morning
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Nice friendly service.

January 29, 2024
Unprompted review
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Reply from FatFace - ABERDOVEY

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Rated 5 out of 5 stars

Great customer service

Great customer service.
Good quality clothing and good fit

January 19, 2024
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Reply from FatFace - ABERDOVEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have received such great service!

Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.

Take care. -GM

Rated 4 out of 5 stars
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hi David,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Rated 5 out of 5 stars

An extremely nice and helpful woman…

An extremely nice and helpful woman assistant in the men's department in Bournemouth.

December 11, 2023
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that you encountered such a great experience when shopping with us and that the crew in Bournemouth were able to help you with any queries. I will be sure to pass your lovely comments on.

All the best, MM

Rated 5 out of 5 stars

Lovely clothes and staff at Ilkley West…

Lovely clothes and staff at Ilkley West Yorkshire

November 20, 2023
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Reply from FatFace - ABERDOVEY

Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Beautiful well made clothing

Beautiful well made clothing. Lasts for years.

October 27, 2023
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Reply from FatFace - ABERDOVEY

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS

Rated 5 out of 5 stars

Wonderful ethically sourced fabrics

Well made washes well

October 17, 2023
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Reply from FatFace - ABERDOVEY

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Rated 5 out of 5 stars

Great Quality Goods.

Easy to use website.
Prompt delivery.
Good quality items.
Especially pleased with recent purchases from the Fatface sale.

September 1, 2023
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Reply from FatFace - ABERDOVEY

Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly, polite and very helpful

March 10, 2023
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Hi Lizzy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Lovely welcoming atmosphere

Lovely welcoming atmosphere, helpful staff & really happy with my purchase😁

July 12, 2023
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP

Rated 5 out of 5 stars
FatFace - ABERDOVEY logo

Reply from FatFace - ABERDOVEY

Good afternoon, Susan

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Rated 5 out of 5 stars

IT'S VERY GOOD QUALITY

Every thing is good quality and the prices are reasonable all depends what you want to buy

June 21, 2023
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Reply from FatFace - ABERDOVEY

Good Afternoon
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP

Rated 3 out of 5 stars

Was easy to order and got e mail to say…

Was easy to order and got e mail to say order was dispatched but no follow up e mail to even know order had arrived in shop. Good service when picking up but I could have easily forgotten or carried on waiting when 2nd e mail wasnt received

May 7, 2023
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Reply from FatFace - ABERDOVEY

Hello,
Thank you for your feedback.
I am so sorry that you were not notified of the delivery of your order.
I will be forwarding your feedback to the correct teams to investigate further. Thank you again for your feedback.
Take care - KS

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