Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... See more
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I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store. I found just what I wanted, ordered it and received an instant confirmation. Email... See more
Company replied
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... See more
Company replied
Went into Fatface Amersham one weekend looking for a summer shortsleeve shirt or two, and none of the shirts fitted me. So decided to check out the website, and they did have a bigger size, so had tha... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, United Kingdom
- 01494 723353
4.8
Excellent
70 reviews
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Easy ordering.
It was easy to order goods online and collect them from the store when convenient.
October 26, 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
great staff in store
October 13, 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
What's Not To Like?
Picked up a click and collect, then bought something from the bricks and mortar shop in Amersham.
C&C a doddle and found the store welcoming, well stocked without being a mess. Staff members friendly and efficient. T-shirt and chinos, excellent quality at this price point. What's not to like?
August 24, 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fast and efficient.
I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store.
I found just what I wanted, ordered it and received an instant confirmation. Email update when it arrived instore and was ready for collection. I collected today. Thoroughly delighted with purchase and the hassle free experience. Thank you.
August 22, 2023
Reply from FatFace - AMERSHAM
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Nice shop, always friendly
Always friendly, helpful staff although menswear range a bit limited.
August 8, 2023
Reply from FatFace - AMERSHAM
Hello Richard
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Prompt delivery
August 9, 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly. Take care – SK
Reply from FatFace - AMERSHAM
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Reply from FatFace - AMERSHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Follow up email not sent to say order…
Follow up email not sent to say order in store. Awfully negative assistant in store. Luckily another assistant overheard and helped out.
May 13, 2023
Reply from FatFace - AMERSHAM
Good morning, Ja
Thank you for taking the time to leave your review, however I am sorry to hear that you didn't have such a positive experience whilst collecting your order. I will be sure to pass your feedback on and if you would like to discuss this further with us, please do get in touch with us at customerservices@fatface.com.
Thank you, LE
Friendly efficient staff.
April 23, 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care - KS
Extremely Helpful
A problem with an order. The wrong items were sent and this was sorted quickly and efficiently.
April 20, 2023
Reply from FatFace - AMERSHAM
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. Have a great day! BP
Reply from FatFace - AMERSHAM
Thankyou for your review, we do apologise your recent purchase was not what you had hoped. If there is anything we can do at this time do not hesitate to contact us - All the best, BP
Reply from FatFace - AMERSHAM
Hi Chloe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy ordering and quick delivery
April 13, 2023
Reply from FatFace - AMERSHAM
Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order.And make return's.…
Very easy to place the order.itiems came with in 3 day's
Excellent service.
Had to make a return.this was quick and easy to do in store.No problems.
April 18, 2023
Reply from FatFace - AMERSHAM
Hi Dee,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It didn’t fit very well but return…
It didn’t fit very well but return process was easy
April 4, 2023
Unprompted review
Reply from FatFace - AMERSHAM
Hello, thanks for taking the time to leave a review. I am sorry to hear that the fit was not right for you on this occasion - we hope to welcome you back to our stores in the future! All the best, LB
Review. Happy with the jumpers I bought and…
Happy with the jumpers I bought and also the jeans which I really like die to fabric and style.
October 12, 2022
Reply from FatFace - AMERSHAM
Good afternoon, Mrs Fitt
Thank you for your feedback regarding your recent online order. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
My shopping experience in Fatface is…
My shopping experience in Fatface is always Great , shop & changing rooms are immaculate, always a good choice of clothes & the staff are are so welcoming, helpful & friendly. 😊
November 5, 2022
Reply from FatFace - AMERSHAM
Ahhh Mel, thank you so much for your lovely review. We are thrilled to hear that you are pleased with your experience when shopping with us, this is just what we love to hear. Your comments will be shared with our amazing team in store. Thank you - RS
Very helpful high street store
Very helpful high street store, took our order for home delivery with specific instructions to not deliver before a certain date. Totally ignored and delivered when I was away. Product was fine but why oh why don't you listen to your customer ?
My suggested alternative at the time of ordering was to collect from the shop, but this is not supported ! Why not ?
November 5, 2022
Reply from FatFace - AMERSHAM
Hi there, thank you for your review. Unfortunately, we are not able to delay any deliveries of our product by request, nor can we deliver on specifically requested days. Your feedback will be passed over to the appropriate department for future consideration, and we appreciate your feedback. - RS
Trousers too tight
The corduroy on the trousers was marked by the delivery process. The short size was too tight. If I could have tried them in in store it would have saved the time a delivery to find they didn’t fit. I don’t see why the amersham branch cannot stock some short/petite clothes. However the store refunded my money easily and without problem.
October 12, 2022
Reply from FatFace - AMERSHAM
Hi there, thank you for your review. I am sorry to hear of the issues you encountered but I am pleased to hear that the store rectified the issue for you. Thanks, LE
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