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FatFace - AMERSHAM Reviews 70

TrustScore 5 out of 5

4.8

73 Sycamore Road, HP6 5EQ Amersham, Buckinghamshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... See more

Company replied

Rated 5 out of 5 stars

I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store. I found just what I wanted, ordered it and received an instant confirmation. Email... See more

Company replied

Rated 4 out of 5 stars

These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... See more

Company replied

Rated 5 out of 5 stars

Went into Fatface Amersham one weekend looking for a summer shortsleeve shirt or two, and none of the shirts fitted me. So decided to check out the website, and they did have a bigger size, so had tha... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, United Kingdom

  • 01494 723353

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

No fuss exchanges!

Four shirts ordered online were too big so went to nearest FF shop where 3 were immediately exchanged and the 4th was reordered and delivered to my home, all without fuss.

September 12, 2022
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Reply from FatFace - AMERSHAM

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The assistant in my local branch was…

The assistant in my local branch was really helpful as I couldn't work out which was the best size of sweatshirt for my grandson: I was very undecided and she helped me make a suitable purchase.
I was very pleased with the quality of the clothes and my grandchildren are delighted with them.

March 12, 2022
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Reply from FatFace - AMERSHAM

Hi Kate
Great to hear you were helped so well in our store. I'm glad you had a good experience and your purchase went down so well. Enjoy your evening. MJ

Rated 5 out of 5 stars

Excellent service

Excellent service. Bought 3 items online and unfortunately they didn’t suit or fit me properly. I don’t like returning items but decided to take them back to our nearest store and they refunded the money there and then. The sales assistant was lovely and so understanding about the reasons the garments were being returned,

February 28, 2022
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Reply from FatFace - AMERSHAM

Good morning Barbara, thank you for taking the time to give us a 5* review. I am pleased to hear that you your service has been such a positive one and that the return process was so quick and seamless for you with our staff in the Amersham store. Have a great day, LM

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