Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... See more
Company replied
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See what reviewers are saying
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... See more
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James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... See more
Company replied
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, United Kingdom
- 01256 352103
4.8
Excellent
166 reviews
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Great selections with perfect fit
February 27, 2022
Reply from FatFace - BASINGSTOKE 2
Hi Cas, thank you for taking the time to leave us your 5 star review. Have a lovely day! - ES
Well done Fat Face
Fat Face in Basingstoke offer a first class shopping experience, the staff are helpful, friendly and always happy to pass the time of day.
January 10, 2022
Unprompted review
Reply from FatFace - BASINGSTOKE 2
Hello Carol,
Thank you for your 5* review.
I am so happy to learn of the shopping experience you have had with us whilst visiting our Basingstoke store recently. I will absolutely be passing this onto the crew to ensure they are aware of your lovely feedback!
We hope to welcome you back to store very soon and hope you continue to receive great service with us.
Have a great week!
Take care - CT
Great customer service
Received an online order - thank you. Everything in one box which is great 👍🏼 Some items had to be returned / exchanged which I did via Basingstoke store and I thought this could potentially be headache for the sales team… it wasn’t. They served me with a smile and hoped I enjoyed the rest of my day - thank you 😊
FYI clothes are great too 👍🏼
December 1, 2021
Reply from FatFace - BASINGSTOKE 2
Hi Karen,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and are enjoying your purchases. I am very pleased that returning some of the items was quick and easy for you.
Have a great day!
Thanks again, JH
No hassle friendly staff
December 1, 2021
Reply from FatFace - BASINGSTOKE 2
Hi Lesley,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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