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FatFace - BEAUMARIS Reviews 33

TrustScore 4.5 out of 5

4.7

10 Castle Street, LL58 8AP Beaumaris, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lucia at the Beaumaris store was incredibly helpful and friendly, which was much appreciated, especially as we explained to her that our three year old was “gate crashing” our honeymoon! 😂

Company replied

Rated 5 out of 5 stars

Prompt delivery to my local store. Kept 5 items and returned two - mark on the sleeve of one item and I had ordered long rather than regular with the other. Refund was deposited in my account within 4... See more

Company replied

Rated 5 out of 5 stars

Popped into my local Fatface in Beaumaris,Anglesey. Was lovely to find a Welsh assistant there!! You just feel so at ease shopping and speaking in our local language. Lovely lady assistant with c... See more

Company replied

Rated 4 out of 5 stars

Beautiful thick warm jumper, great shape, hide's my beer belly, the only reason I have not given it 5 is I haven't had it long enough to put it through the wash yet to see how it copes.

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 10 Castle Street, LL58 8AP, Beaumaris, Gwynedd, United Kingdom

  • 01248 811127

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 1 out of 5 stars

I had to return item as it was too…

I had to return item as it was too small-although I’d chosen right size the sizing was smaller than other brands. I then had to re order as the shop didn’t have much stock, and had to pay to have it posted.

January 3, 2024
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Reply from FatFace - BEAUMARIS

Good morning,
Thank you for taking the time to leave a review.
Sadly, I cannot see that you have contacted us prior to leaving your review, so I am just about to email you in regards to your order.
Please be assured your feedback will be passed to the appropriate department.
Take care, LC

Rated 5 out of 5 stars

Very prompt delivery, great quality products.

I find that Fatface products are always great quality. Really happy with my new handbag and shirt, they were fantastic value, as I bought them in the sale !

January 2, 2024
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Reply from FatFace - BEAUMARIS

Hi Chrissie, thank you for your review. I am so glad to read the positive feedback regarding your experience online and in-store. Thank you for being a loyal customer of ours! Have a great day! CD

Rated 5 out of 5 stars

Well made clothing with different…

Well made clothing with different styles. Staff very helpful with orders / sizes etc.

November 28, 2023
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Reply from FatFace - BEAUMARIS

Hello Ronnie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

great collection service

November 27, 2023
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Reply from FatFace - BEAUMARIS

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars
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Reply from FatFace - BEAUMARIS

Thank you for your 5* review regarding your recent visit to our Beaumaris store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

Lovely shop

Lovely shop, with great staff.

August 11, 2023
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Reply from FatFace - BEAUMARIS

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - SK

Rated 5 out of 5 stars

Always a welcome and excellent service at this store .it s my local fatfave

Always a perfect service at my local fatface that's why I keep.glimg back.
They can't do enough for you ,
Always a warm welcome .well run store .
Friendly professional staff .

March 16, 2023
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Reply from FatFace - BEAUMARIS

Hi Lisa,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Beaumaris Store. I will be sure to pass your comments on. Best Wishes DW

Rated 5 out of 5 stars

Excellent staff

December 27, 2022
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Reply from FatFace - BEAUMARIS

Hi Mark, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Friendly

Friendly service - small selection but often find something.

August 30, 2022
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Reply from FatFace - BEAUMARIS

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Nice friendly staff

Nice friendly staff. Very helpful

August 18, 2022
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Reply from FatFace - BEAUMARIS

Good Afternoon Samantha
Thank you for your recent review.

I am so pleased to hear of your recent experience in our Beaumaris store. Please be assured that this will be passed onto the crew members involved for you.

Have a lovely Afternoon.

EP

Rated 5 out of 5 stars

Excellent service!

February 2, 2022
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Reply from FatFace - BEAUMARIS

Good afternoon Patricia,

Thank you so much for your review, this is exactly what we love to hear from our wonderful customers! -CA

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