Banner for FatFace - BURNHAM DEEPDALE

FatFace - BURNHAM DEEPDALEReviews 

53
TrustScore 4.5 out of 5

4.7

5/6 Dalegate Market, Main Road, PE31 8DD Burnham Deepdale, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love this brand. Quality and feel of material always nice. Good variety of different styles. Staff are always really friendly and helpful.

Company replied

Rated 5 out of 5 stars

Delightful - professional, appropriately friendly staff all contributed to a most agreeable shopping experience. Even when the Shop was busy, we felt that the staff had all the time in the world for u... See more

Company replied

Rated 5 out of 5 stars

This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff. Would recommend a... See more

Company replied

Rated 5 out of 5 stars

Good, quality clothing and accessories. Had to pre order a pair of trousers in a size not in store. No problem at all and done efficiently and professional as possible. So nice to look round a store f... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 5/6 Dalegate Market, Main Road, PE31 8DD, Burnham Deepdale, Lancashire, United Kingdom

  • 01485 210927

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(53)

13,426 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the staff were really helpful

the staff were really helpful, made us most welcome , there was no hood in my partners size but they went out the back and found her correct size, very pleased

April 20, 2024
Unprompted review
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

This branch of FF is far friendlier…

This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff.
Would recommend a visit here.
Ps my server was off on a stag do to Munich tomorrow - so hope he has fun!

April 4, 2024
Unprompted review
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon

Take care. -GM

Rated 5 out of 5 stars

Quick delivery

Quick delivery

February 14, 2024
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day - TS

Rated 5 out of 5 stars

Easy and Simple

Ordered on line delivered to local store perfect process would recommend to anyone.

November 27, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Went into fatface yesterday

Went into fatface yesterday 28th Nov. Two amazingly helpful ladies. Kerry and Maddy. So much patience and understanding, jolly and friendly. Thank you both so much. Burnham Deepdale are lucky to have you both in there. Thank you.

November 28, 2023
Unprompted review
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Rated 5 out of 5 stars

The coat was exactly as described and…

The coat was exactly as described and fitted well. It was good value. The delivery was quick and simple. No issues at all.

November 9, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Rated 5 out of 5 stars

Efficient delivery and great oversized sweatshirt

Excellent service and very pleased with sweatshirt - just what I needed. Delivery to shop nearby really worked for me.

September 7, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB

Rated 5 out of 5 stars

Great information & product

Great info, kept me informed, on time for collection, great shirt as usual, friendly staff very helpful, thank you 👌

September 5, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Helpful staff

Helpful staff, lovely clothes

August 29, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hi Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fantastic staff at your Deepdale store…

Fantastic staff at your Deepdale store in sunny Norfolk. Lovely ladies.

August 19, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello
Thank you for sharing your recent experience in our Burnham Deepdale store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Great Brand

Fat Face are a great brand. Great quality clothing. Easy online ordering also a great experience to shop in store with very friendly and helpful staff. Fast delivery when ordering online.

August 13, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

What’s not to like?

Easy to choose, easy to order, easy to pick up, delivered very quickly.

August 7, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Rated 5 out of 5 stars

Burnham Deepdale Fateface

Burnham Deepdale Fateface , great shop, great staff, great clothes!

June 29, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Rated 5 out of 5 stars

Although it took awhile to get to…

Although it took awhile to get to fatface burnham deepdale the young lady who served there was most polite and helpful

May 19, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Thank you for your review. We deeply appreciate your feedback and we are pleased to hear of your positive shopping experience with us! Your comments will be fed back to our amazing team - RS

Rated 5 out of 5 stars

Great location

This is my favourite FatFace branch in Norfolk as they tend to have some stock that aren’t available in others. Plus, it’s in a great location.

April 28, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Returns

Although shops don't have many goods larger than 18 Mali order is excellent and they are easy to return if necessary to stores. Shops very helpful looking for goods not available online.

April 19, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Rated 5 out of 5 stars

High quality jacket

High quality jacket. Better than advertised.

March 21, 2023
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Good Morning
Thank you for your review.

I am so pleased to hear that you are happy with your new purchase.

I hope you have a great day!

EP

Rated 5 out of 5 stars

Purchase of sweatshirt

Visited fatface outlet at this site and found just what I was looking for.Airlie sweatshirt with fleecy collar.V stylish and comfortable.

October 7, 2022
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hi Keith, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

A very happy customer

Beautiful quality, beautifully finished. sizing just right. Really happy with this purchase.
Delivery right on time.
An excellent service all round.

July 21, 2022
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Good afternoon Alison,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!- DW

Rated 5 out of 5 stars

Bought a T shirt for my husband at…

Bought a T shirt for my husband at FatFace Deepdale Norfolk unfortunately too small returned item to shop had a full refund straight away e-mailed receipt very happy staff very efficient and friendly.Would highly recommend.

May 29, 2022
Unprompted review
FatFace - BURNHAM DEEPDALE logo

Reply from FatFace - BURNHAM DEEPDALE

Hi Susan, thank you for your review on the Burnham store. I will be sure that this is passed onto the store team! Take care, LE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look