Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... See more
Company replied
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
Company replied
Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love fat face clothing really good quality and prices match the quality.

Reply from FatFace - CLITHEROE

Reply from FatFace - CLITHEROE
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith

Reply from FatFace - CLITHEROE
Great staff , easy to browse items in store , and quality of items always good,

Reply from FatFace - CLITHEROE
Good to see on line and buy delivered fast and fit excellent

Reply from FatFace - CLITHEROE

Reply from FatFace - CLITHEROE
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.

Reply from FatFace - CLITHEROE
The fat face shops always as nice things love mooching

Reply from FatFace - CLITHEROE
Good service, parcel arrived early. Returned part of it to store no problems!

Reply from FatFace - CLITHEROE

Reply from FatFace - CLITHEROE
Staff are so friendly at Clitherio, pleasure to shop there. Love the quality of the clothes and the fit it great.

Reply from FatFace - CLITHEROE
Click and collect went smoothly and communication was good to advise of its arrival into store. I also had occasion to contact customer services regarding a previous purchase and they were very helpful and resolved my issue and provided a refund. I was very grateful and impressed with the customer service provided by Evie .

Reply from FatFace - CLITHEROE
Product was good design and good quality staff were very helpful and friendly

Reply from FatFace - CLITHEROE
Lovely clothes, easy to order, comfortable and colourful. Staff helpful and friendly.

Reply from FatFace - CLITHEROE
I visited fat face and didn’t expect a sale and came away with several tops at a great price. These always fit well, look great and never loose their shape when washing.
Great customer service by a friendly staff member.

Reply from FatFace - CLITHEROE
Great to be able to click and collect from my local shop. The staff in the shop told me about this option to save delivery charge

Reply from FatFace - CLITHEROE
Easy to order. When collecting I was exchanging for a different size and this was made so easy too

Reply from FatFace - CLITHEROE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.