Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
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I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... See more
Company replied
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... See more
Company replied
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, United Kingdom
- 01446 771943
4.6
Excellent
89 reviews
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Reply from FatFace - COWBRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Cowbridge store. I hope you continue to have a great shopping experience with us.
All the best, MM
Reply from FatFace - COWBRIDGE
Good afternoon, Cecelia.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments. We look forward to you shopping with us again soon at our Cowbridge store.
Take care, JB
Reply from FatFace - COWBRIDGE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
A great Service
It was a quick and efficient service from ordering online to being notified that the order was in store. Then the customer service in store was perfect!
November 13, 2023
Reply from FatFace - COWBRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited your store in Cowbridge.
Visited your store in Cowbridge.
Great items in the store. Really great layout. Excellent staff.
November 4, 2023
Unprompted review
Reply from FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quality service for quality goods
The ease of ordering online and collection from my nearest FatFace outlet
Staff were friendly and helpful
October 25, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great quality clothing and service.
October 19, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Free collection at store
I bought online in the sale and chose to pick up at the Fatface shop. Efficient and polite service with no charge for the collection.
October 19, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Waited for ages for my ‘size’ to be…
Waited for ages for my ‘size’ to be available, snapped up a bargain in sale!
August 7, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Reply from FatFace - COWBRIDGE
Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Mature lady wants to look trendy
Ordering and collecting my order went very well ordered a similar top before and it fitted perfectly, however this time sleeves too long and slimmer fit. I have kept it as I love the style but not so comfortable.
July 22, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. I'll be sure to pass your feedback on regarding the fit of the item, too. Have a great day! - LB
I love Fat Face clothes
I love Fat Face clothes. The design and style of clothes are very flattering. The quality of clothes is excellent and they always wash well and last years. Excellent service in store and with customer service. Reliable and prompt delivery service and easy to return any items in store.
July 16, 2023
Reply from FatFace - COWBRIDGE
Hi Cal
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with my purchase
Very happy with my purchase, sizing is a key element with you guys, delivery is always so prompt.
July 9, 2023
Reply from FatFace - COWBRIDGE
Good afternoon, Mairead
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lovely staff,so helpful for advice and…
Lovely staff,so helpful for advice and styling . Ended up buying more than I'd planned.
June 27, 2023
Reply from FatFace - COWBRIDGE
Hello Claire
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Reply from FatFace - COWBRIDGE
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Recently bought Sway Slim jeans in size…
Recently bought Sway Slim jeans in size 12. Too big and denim stiff. Previously had same style in 10 but this year’s stock seems smaller.
Cowbridge staff very pleasant and helpful with return. I will look for your navy lightweight cotton jeans instead. Have had many good quality clothes from Fat Face and will continue to shop there.
May 10, 2023
Reply from FatFace - COWBRIDGE
Thank you for taking the time to leave your feedback.
I am so sorry to learn that the quality was not quite right for you. We will escalate your feedback regarding the material of our garments to tech department for review. However, we're pleased your are satisfied with our service.
Take care,
SK
Really helpful staff when I needed to…
Really helpful staff when I needed to order something in a different size.
April 12, 2023
Reply from FatFace - COWBRIDGE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love my dungarees
Love my dungarees. Always buy them from Fatface as they are well made and look good for years. I’ve just started wearing my old ones for decorating so decided to treat myself to another pair
March 31, 2023
Reply from FatFace - COWBRIDGE
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
package/goods turned up on time and in…
package/goods turned up on time and in good condition the person at Cowbridge Fat Face was polite and amiable. Overall a pleasant experience.
March 27, 2023
Reply from FatFace - COWBRIDGE
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Friendly and knowledgeable staff.
Bought a padded winter jacket in my third visit since Christmas. (It was the end of the sales). The shop is always well stocked and there’s usually something there to tempt me.
Friendly and knowledgeable staff add to the attraction of this shop in Cowbridge in the Vale of Glamorgan.
January 20, 2023
Reply from FatFace - COWBRIDGE
Hi Steve, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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