Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... See more
Company replied
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... See more
Company replied
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... See more
Company replied
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered on line, size was spot on for a 6foot 1” man, the quality of the item was great 👍

Reply from FatFace - GLASGOW 3
Very happy with my new jeans, dressing gown and socks. Excellent quality and I’m short and the 10s jeans from Fat Face always fit me perfectly, which is not easy as I am 5’2 and at times struggle to get a good fit in jeans.
Quick and easy delivery, always find it easy to return if I buy 2 sizes which is a big plus.
Bought these online but always find the staff in Glasgow Buchanan Street excellent, I have been in store too this month.

Reply from FatFace - GLASGOW 3
Great service. Staff all lovely.
Husband didn’t like the item and the return was no bother.

Reply from FatFace - GLASGOW 3
Great website and great selection of choices to choose from good quality and value for money

Reply from FatFace - GLASGOW 3
Easy to order, quick delivery to shop even though run up to Christmas. Staff very helpful and friendly as always at Glasgow Buchanan St. I also had something to return with was easy and money in my account quickly.

Reply from FatFace - GLASGOW 3
My wife and I have enjoyed shopping at Fat Face from Inverness to London UK.The styles,quality and price has kept us coming back over the past many years.Always found staff knowledgeable and pleasant.Now we have Fat Face in Canada we will be regular customers.Rescently did on line shopping.It was a breeze.Product deliver on time for Christmas.Thankyou.

Reply from FatFace - GLASGOW 3
Love the clothes but don't Carry the larger sizes in store. Had to order from the website.

Reply from FatFace - GLASGOW 3
Beautiful colours and collections tops colours to match love this store

Reply from FatFace - GLASGOW 3
Fast and efficient delivery to store in town

Reply from FatFace - GLASGOW 3
Staff helpful and was easy to return item when I had changed my mind.

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3

Reply from FatFace - GLASGOW 3
Use FF for the majority of my clothes and won’t be changing that. Long may your quality reign.

Reply from FatFace - GLASGOW 3
The cardigan I ordered was excellent quality, but unfortunately the medium size I ordered was too big. I returned item to the shop and was given a refund. The lady I dealt with in the shop was very helpful.
I intend to order the item in a smaller size.
I would recommend to down size if ordering this garment.

Reply from FatFace - GLASGOW 3
A warm welcome; Informed advice from staff good listeners; expertise to assist size change & and good quality clothing product (puffer jacket)

Reply from FatFace - GLASGOW 3
Exactly the dungarees I wanted. It is perfect fit, slim leg. I can’t wait to wear it. Fatface dungarees are perfect!!!

Reply from FatFace - GLASGOW 3
Collection at the store was made easy. Staff were friendly and helpful. Good atmosphere in store. One point of constructive criticism would be to improve the quality of the lighting in the changing rooms, which is very unflattering.

Reply from FatFace - GLASGOW 3
I ordered through the website which was really straight forward! I was kept up to date with my order. Quality excellent as always. Pickup went very smoothly in the shop where the staff were efficient, very helpful and friendly.

Reply from FatFace - GLASGOW 3
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.