The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... See more
Company replied
Location
Switch locationUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
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Nia was so helpful, with such an affable manner and sense of humour. When I asked her for an honest opinion on my choices, she said she had been told she had an honest face... and indeed she has. Left... See more
Company replied
I have always love shopping at fatface when my children where little it was fantastic. Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytim... See more
Company replied
Lovely selection of summer clothes - perhaps a little expensive however they last for years and tend not to go out of fashion. Really nice friendly staff.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, United Kingdom
- 01432 265404
4.7
Excellent
121 reviews
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Good communication
Good communication. Great quality clothing, as described. Friendly staff in store when picking up order.
April 19, 2024
Reply from FatFace - HEREFORD 2
Good afternoon, FatFace customer.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon online or at our Hereford store.
Take care, JB
Delivery recent fatface & return service excellent
Delivery & return service excellent
March 24, 2024
Reply from FatFace - HEREFORD 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery and returns to be easy. I hope you continue to enjoy your shopping experience with us.
Take care,
MM
Nice jumper and easy pick uo
March 19, 2024
Reply from FatFace - HEREFORD 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service in general is always…
Customer service in general is always great and the style and quality is reliable. Not the full 5 stars as local store could be more welcoming
March 20, 2024
Reply from FatFace - HEREFORD 2
Hello Helen
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - HEREFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - HEREFORD 2
Good Afternoon Jan,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
I love fat face clothing and some…
I love fat face clothing and some designs fit and look very special. My husband also loves the sweaters and socks. Lots of colours and styles to choose from with a good fit and price isn’t too bad.
January 8, 2024
Reply from FatFace - HEREFORD 2
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC
Brought Christmas presents and they…
Brought for Christmas presents and they love them
December 12, 2023
Reply from FatFace - HEREFORD 2
Good morning,
Thank you for taking the time to leave us your review. I am so pleased that you are enjoying your new order and that you find these to make great Christmas presents. I hope you continue to enjoy our products just as much as we do.
All the best, MM
Reply from FatFace - HEREFORD 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - HEREFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great Value for money
Staff very friendly will look out the back if your size isn’t on display. Love all their clothes, boots, bags & coats. Cannot complain about anything. All though I do love their pop over shirts, more colours please & longer skirts.
November 27, 2023
Reply from FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
System easy to place orders on
System easy to place orders on. Prompt actioning of order by Fat Face. Delivery to store quicker than expected and kept informed of progress.
In store collection handled impeccably.
November 21, 2023
Reply from FatFace - HEREFORD 2
Hello Donald
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received a warm welcome in FatFace…
Received a warm welcome in FatFace Hereford today. The staff were very pleasant and helpful.
Some great styles and lovely colours on display today. We enjoyed our visit and I'm delighted with my purchase.
Thank you
November 11, 2023
Unprompted review
Reply from FatFace - HEREFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the shirt which was delivered to…
Love the shirt which was delivered to the store as promised. Helpful and courteous service. Full marks.
October 31, 2023
Reply from FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fast delivery and good contact
October 30, 2023
Reply from FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy "Face"
Easy on line ordering and speedy click and collect delivery. Very friendly and helpful in store, plus extremely pleased with purchase
October 26, 2023
Reply from FatFace - HEREFORD 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Ordered a top online for a friend
Ordered a top online for a friend, it arrived quickly.
Good quality top & my friend loved it
October 19, 2023
Reply from FatFace - HEREFORD 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Phoned to enquire if my order had…
Phoned to enquire if my order had arrived couldn’t have been more helpful and kind. Went in next day to pick my 2 parcels up served straight away and spoke to really pleasant and kind all done in couple of minutes excellent. Mrs Dilys Ankers. I Hereford
October 23, 2023
Reply from FatFace - HEREFORD 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS
Reply from FatFace - HEREFORD 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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