Ordered online for delivery to my local branch of FF. Pleased with the jeans I ordered and I was able to try on at the branch and could have returned them from the branch if necessary. Staff at the Ly... See more
Company replied
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See what reviewers are saying
I ordered a pair of black Wellingjeans online but was sent blue ones in error. I returned them to my local Fatface store in Lymington. Store manager Sonia was very helpful and reordered another b... See more
Company replied
I have bought a number of Breton tops from Fat Face over recent years. The quality and fit has always been very good. They wash well and keep their shape. The staff in our Lymington store are always... See more
Company replied
Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store. Tall fit was ordered a... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 34/35 High Street, SO41 9AF, Lymington, Hampshire, United Kingdom
- 01590 672887
4.6
Excellent
87 reviews
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Very easy to use the website
Very easy to use the website to order and pay for purchases
February 1, 2025
Reply from FatFace - LYMINGTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Easy to use website, straightforward ordering system, excellent communication with ease to collect at my local shop.
December 10, 2024
Reply from FatFace - LYMINGTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient service easy to order and…
Efficient service easy to order and quickly available to collect excellent 👌
November 12, 2024
Reply from FatFace - LYMINGTON 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the quality of FatFace clothes
Love the quality of FatFace clothes. So easy to order and delivered quickly. Also did a ‘click and collect’ order and returned a couple of items to store. First class service online and in the Lymington store.
November 2, 2024
Reply from FatFace - LYMINGTON 2
Hello Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
the whole process from purchase to…
the whole process from purchase to collection was entirely hassle free thank you
August 14, 2024
Reply from FatFace - LYMINGTON 2
Hello Cynthia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
In store very helpful staff
In store very helpful staff
On line good communication about delivery
August 11, 2024
Reply from FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - LYMINGTON 2
Hi Holly,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered 9 days ago and still haven’t…
Ordered 9 days ago and still haven’t received my order!!!
July 15, 2024
Reply from FatFace - LYMINGTON 2
Good morning Marc
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your order just yet. I can see that you have emailed in regarding this, and you will receive a response shortly.
Take care, LE
Amanda in the lymington branch was…
Amanda in the lymington branch was amazing so incredibly helpful with listening and choosing styles and patterns I would never of thought would suit me , I will go back and enjoy the service again as I brought over £500.00 worth of clothes as she helped build my confidence and widen my fashion sense
July 13, 2024
Unprompted review
Reply from FatFace - LYMINGTON 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick delivery to my local store…
Very quick delivery to my local store and good quality and fit of chinos
July 1, 2024
Reply from FatFace - LYMINGTON 2
Hello Anthony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to visit
Excellent service from the very friendly & helpful staff in the Lymington store
June 28, 2024
Reply from FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
I like shopping with fat face the are…
I like shopping with fat face the are marvellous and washed lovely always fits lovely I like the style of clothing and worth the money
May 27, 2024
Reply from FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SM
Lovely little country store with…
Lovely little country store with friendly helpful staff and well stocked x
May 15, 2024
Reply from FatFace - LYMINGTON 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
New experience
Not used you before but found great service from shop staff and online sales. Very efficient. Nice to shop with you
May 19, 2024
Reply from FatFace - LYMINGTON 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Great quality clothes
Great quality clothes, great having local store and always good, friendly service
April 22, 2024
Reply from FatFace - LYMINGTON 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Beautiful, but too small
Blue Shirred Top
Lovely top, but on the small side so had to return. Beautiful blue colour.
It arrived in good time and the staff at Lymington were great.
Only thing is that it was still £26 even in the sale. I definitely wouldn't have bought it at full price.
Shame I had to return it.
March 23, 2024
Reply from FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your review.
We are pleased to see your review on your new Fat Face item!
Take care. -GM
Used click and collect
Used click and collect. Quick easy to use when ordering. Good communication/ updates regarding delivery. Arrives quickly into my chosen Store
March 21, 2024
Reply from FatFace - LYMINGTON 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Card machine wouldn’t connect but the 2…
Card machine wouldn’t connect but the 2 ladies in charge sorted it and were calm, helpful and happy/positive.
March 30, 2024
Unprompted review
Reply from FatFace - LYMINGTON 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice quality products…helpful staff
Nice quality products…helpful staff. Good sale reductions. Our dog always gets a biscuit!!
March 21, 2024
Reply from FatFace - LYMINGTON 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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