Good selection of menswear this season, well stocked and displayed. Customer service excellent, staff attentive ( in a good way), happy to help, welcoming and friendly. Found everything I wanted.
Company replied
Location
Switch locationUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
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Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... See more
Company replied
Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousan... See more
Company replied
Really nice quality polo shirt second or third one ordered always good delivery to store helpful friendly colleagues.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, United Kingdom
- 01858 433505
4.7
Excellent
199 reviews
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Great service
Great service! Product came quickly & I was able to pick up my foods whilst walking my dog!
August 8, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great I always buy my clothes from…
Great I always buy my clothes from FatFace. I just love them.
August 2, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning Angela, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - JW
My favourite tee shirt design
This is my 4th Ivy tee shirt! I like the dropped shoulder (which fits me better than a sewn in sleeve) and the choice of colours. Good that free delivery to local store is offered again too.
July 31, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning Helen,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care - JW
Easy ordering and returns,
I ordered a dress on line but unfortunately it was a little tight so reordered a bigger size. The delivery was very quick enabling me to keep the first order to compare with my new one .I returned the unwanted dress to store it was very easy and helpful staff .
June 28, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and service received :)
Have a lovely day!
Take care, SK
Reply from FatFace - MARKET HARBOROUGH 2
Hi Robbina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service and quality.
Service was fantastic. Shop looked great. Clothing is of excellent quality and looks the part.
May 9, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I think the company make quality…
I think the company make quality clothes and I’m loving the new summer wear
May 10, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hi Lesley thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exellent
The staff are very helpfull and freindly, Online it is very straight forward to order,
May 2, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Products are great and staff at the…
Products are great and staff at the stores are super helpful.
May 1, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - MARKET HARBOROUGH 2
Hi Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I received a tracking number in order…
I received a tracking number in order to check the progress of my order. It was not recognised! I then tried the online enquiry service which was repetitive and totally useless. I then tried ringing the store I nominated for collection and could not get an answer! I realise they may have been busy but it was very frustrating to not get any answers.
April 26, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning Roz
Thank you for your review.
I am so sorry to hear of your recent experience with us. In regards to Click and Collect orders, you do not receive a tracking number as these parcels are sent with a different courier to stores. I have flagged this with the appropriate department for future consideration.
If you still have not received your order please contact us and we can look into this further for you.
EP
I find fate face super comfy high…
I find fate face super comfy high quality material made and affordable highly recommend it and delivery time was great
April 19, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS
Placed an order online to be delivered…
Placed an order online to be delivered to store, I was kept up to date with the process of my order and received notification to pick my items up within the time I was given when I placed my order.
In store the staff are always friendly and happy to help.
April 16, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I ordered a jersey online
I ordered a jersey online, which was very easy to navigate. I then received an email letting me know that my parcel was ready to collect in store. I gave the assistant my name and received my parcel within seconds. The assistant was very efficient and friendly. Will definitely buy from Fat Face again.
April 16, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Online order collected easily from my local store
Hassle free order online for a sought after item that was drastically reduced in the last sale. Collection from my local store meant I didn’t have to travel to far. Easy pickup with no fuss made for a pleasant experience.
April 12, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great company
Great company, easy to order online, pick up in store an issue a refund if needed.
Helpful staff and lovely shop.
April 2, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Excellent service.
March 31, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Happy with purchase
Happy with purchase, good price, arrived on time. Pleasant, helpful staff in the store.
March 24, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hello Christine, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Friendly efficient staff
March 18, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Hi Alex
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Most pleasant staff and extremely…
Most pleasant staff and extremely helpful with choice of products. I found a much wider variety of ladies wear and keenly priced at my local branch Market Harborough.
March 17, 2023
Reply from FatFace - MARKET HARBOROUGH 2
Thank you for your lovely comments. We deeply appreciate your feedback and will make sure to pass this over to our amazing team in store! -RS
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