Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... See more
Company replied
Location
Switch location85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
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See what reviewers are saying
I just love FatFace! The clothes are very well made and I have made many a purchase from both online and the shop in Meadowhall. The staff in the shop are very friendly and extremely helpful. Al... See more
Company replied
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... See more
Company replied
I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom
- 01142 568344
4.7
Excellent
181 reviews
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Always the best quality …
Always the best quality and fantastic delivery.
Thank you FatFace.
May 29, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered Sunday for delivery to store…
Ordered Sunday for delivery to store Monday. Apparently then delivered to wrong store. Arranged they would be delivered to my address on the Tuesday. Never arrived. Ditto Wednesday. Now after several phone calls at store awaiting my collection. Dreadful service.
May 25, 2025
Reply from FatFace - MEADOWHALL 2
Good afternoon, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Very happy with my purchase
Very happy with my purchase. A sale item so good bargain. Staff lovely and very helpful. Happy customer 💝
May 17, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always so easy to collect and return…
Always so easy to collect and return items in store. Lovely friendly helpful staff
May 2, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely lady phoned me to apologise…
A lovely lady phoned me to apologise for not having the hoodie I wanted in the next size so explained how I could send it back great customer service I have managed to get one in a large and it’s fits perfect thank you for all your help .
April 29, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Love the quality of the clothes
Love the quality of the clothes, opportunity to pick the items up in store if purchased online and return them if not wanted with such ease. Staff are always friendly and helpful in store.
April 1, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Really helpful staff in store
Really helpful staff in store. Ordered multiple sizes and was easy to return the ones that didn’t fit. Refund for these granted quickly.
March 31, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great Henley t shirts, but ….
Great Henley t shirts - excellent quality; but, no communication from FatFace to say they were waiting to be collected from the Meadowhall store!
March 25, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Gorgeous styles and wonderful quality
Gorgeous styles and wonderful quality
Staff always helpful friendly and welcoming. Very professional with great knowledge of the products they are selling
Have recommended this store to all my family and friends
March 6, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good ordering experience, but collection information not the best…
Easy to find what wanted and the order process was straightforward as expected. I opted to collect from my nearest shop and was given a collection day of Friday. However, on Friday morning I received a message saying that there would be a delay and to wait for a notification. Later on Friday I received another message saying that my order was ready to be collected. Something clearly went wrong. I hope next time I don’t encounter the same issue, as I had to change my plans for the day.
February 4, 2025
Reply from FatFace - MEADOWHALL 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. I'm really sorry to hear that there was a slight delay with your order, I can understand your disappointment. I will be sure to pass this to the relevant team.
Take care, LE
Love the shop
Love the shop, it was easy to place the order and it was delivered on time. Will buy from Fatface again.
January 13, 2025
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My Order
I was kept well informed about the progress of my order and fiund Fatface a good company to deal with and order from .Well done!
December 9, 2024
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service Shirley the assistant…
Excellent service Shirley the assistant was so helpful and patient with me.
December 3, 2024
Unprompted review
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased the hoodie as a Xmas…
I purchased the hoodie as a Xmas present online,the delivery was excellent & the hoodie is of good size & of good quality.
November 27, 2024
Reply from FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I keep getting emails about reviewing…
I keep getting emails about reviewing an item I never received!
November 16, 2024
Reply from FatFace - MEADOWHALL 2
Good afternoon,
Thank you for leaving your review.
I am so sorry to hear that you have not received your item. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help you!
Thank you.
Take care, CT
Reply from FatFace - MEADOWHALL 2
Hello there
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The product is great however your…
The product is great however your customer service was terrible. I never received an email on the expected order delivery dare to confirm it had arrived so I attempted to check this re your online chat. I was left holding on for an advisor for 30mins then I was cut off. I went to the Meadowhall store to explain I'd had no email confimation or help from the online team and was greeted by an extremely rude customer assistant who couldn't care less!
October 21, 2024
Reply from FatFace - MEADOWHALL 2
Hello Rachel, thank you for taking the time to leave your review.
I am sorry to hear that you have experienced poor service. This isn't what we like to hear. Please be assured we take your comments on board, and all feedback is really appreciated. We will do better next time.
Take care, LE
Fabulous Clothing for every Season x
I Can Always Trust Fatface with their Excellent Quailty of clothing quick Delivery when bought online and Such Helpful Staff in each of the Stores
Would be Amazing if fatface had a Store in our Village of HHOLMFIRTH a vibrant Tourist Destination xxx
October 12, 2024
Reply from FatFace - MEADOWHALL 2
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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