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FatFace - MEADOWHALL 2 Reviews 181

TrustScore 4.5 out of 5

4.7

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... See more

Company replied

Rated 5 out of 5 stars

I just love FatFace! The clothes are very well made and I have made many a purchase from both online and the shop in Meadowhall. The staff in the shop are very friendly and extremely helpful. Al... See more

Company replied

Rated 5 out of 5 stars

Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... See more

Company replied

Rated 5 out of 5 stars

I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom

  • 01142 568344

4.7

Excellent

TrustScore 4.5 out of 5

181 reviews

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Rated 5 out of 5 stars

Ordered online

Ordered online. Kept informed. Collected in store. All fine. Xxx

August 19, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Good quality clothes…

Very pleased with shirts that I ordered. Good quality and good price in the sale. The trousers that I ordered were also excellent quality but unfortunately had to return as the fit was on the small side.

August 16, 2024
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Reply from FatFace - MEADOWHALL 2

Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

childrens clothing…

easy to order goods and collect in store.Like the quality of the clothes and the vibrant colours.

August 13, 2024
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Reply from FatFace - MEADOWHALL 2

Hello Connie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 2 out of 5 stars

Went in to exchange an item

Went in to exchange an item, initially went well but staff seemed unsure of what to do and it took a bit of time.

August 12, 2024
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Reply from FatFace - MEADOWHALL 2

Hello Neil
Thank you for your review.

I am so sorry to hear this, If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com so we can look into this further for you.

EP

Rated 5 out of 5 stars

The staff are always really…

The staff are always really approachable and friendly.

August 7, 2024
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Reply from FatFace - MEADOWHALL 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Great products great services great…

Great products great services great delivery

July 22, 2024
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Reply from FatFace - MEADOWHALL 2

Good morning, June.

Thank you for your feedback regarding your recent online order.

It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Rated 5 out of 5 stars

Great colour and fit perfect

Ordered shorts online, easily done, picked them up with no issues.
Fit perfect and look great!

July 7, 2024
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Reply from FatFace - MEADOWHALL 2

Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Summer wardrobe.

Easy to order, quick delivery. Very pleased with all the items I purchased.

June 28, 2024
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Reply from FatFace - MEADOWHALL 2

Hi there,

Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!

Take care. -LA

Rated 5 out of 5 stars

Love Fat Face

Love Fat Face, great clothes, great quality, lovely helpful staff in store.

May 30, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi there,
Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had positive shopping experiences with us, and we look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Pleasant experience

Item delivered to store quickly & polite friendly staff in store. Leggings as described & perfect fit.

June 8, 2024
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Reply from FatFace - MEADOWHALL 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your new order and that you found delivery to be quick and that the crew in our Meadowhall store were so polite and friendly. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Rated 4 out of 5 stars

The staff at the Meadowhall Sheffield…

The staff at the Meadowhall Sheffield branch were very friendly and a great place to pop in and have a look around. I was happy with my purchase (x2 T-Shirts), but I felt for what they were, they seemed a little over priced. £55 in total. However, overall, I was happy with my experience and I would deffinatley return again to Fatface.

May 16, 2024
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Reply from FatFace - MEADOWHALL 2

Hi Sam, Thank you for your review and feedback about pricing. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD

Rated 5 out of 5 stars

Best flip flop

Buy the Harris flip flop sandal every year for the last few years. So comfy between the toes. Only ones I have found my husband can wear. Would recommend
Easy collection in picking up from the store.

May 12, 2024
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Reply from FatFace - MEADOWHALL 2

Hi Dawn,
Thank you for taking the time to leave a review.
We’re happy to hear you love your new flip-flops and we look forward to welcoming you back soon. Take care, LC.

Rated 4 out of 5 stars

Good quality and stylishp

Like a few pieces every year, good quality reasonably priced clothes and accessories. It would be nice to see a few more A-line simple knee length dresses that are flattering instead of everything being waisted though. Many of the tops are fussy but the boxy stripe with a short shirt collar is fantastic

May 5, 2024
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Reply from FatFace - MEADOWHALL 2

Good morning,

Thank you for taking the time to get in touch with us.

I am so pleased that you enjoy our items and their quality. I will be sure to pass on your feedback to the relevant teams for consideration.

All the best, MM

Rated 5 out of 5 stars

I had to return an item .No hassle no…

I had to return an item .No hassle no fuss .

May 2, 2024
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Reply from FatFace - MEADOWHALL 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Brilliant designs

Brilliant designs, love linen and cotton. Friendly staff.

April 29, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi there,
Thank you for taking the time to leave your 5* review.

I am delighted to read your feedback regarding product, and your instore experience. We hope you love your order, and look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Quick service

April 17, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Amazing customer service from Sheffield …

Amazing customer service from Meadowhall Sheffield store. I went in the store today after staying overnight & Shirley was fabulous. She went out of her way to try & find everything I needed for my upcoming holiday. Shirley was pleasant, helpful & courteous, she obviously loves her job & hopefully Fatface appreciate her.
Many thanks Shirley for your help today, you're a credit to Fatface

April 20, 2024
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores, and received such excellent customer service. We hope you love your purchases, and look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

All cotton jumper

The cotton is very good quality and an attractive pattern. I bought the green one and was delighted so then ordered the blue one. The shade of blue didn’t suit me so I returned it.

March 31, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Fat Face is a quality product

I love the quality of Fat Face their on line service and the stores are good

March 22, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality and service. We hope you love your order!

Take care.- GM

Rated 5 out of 5 stars

First Class Service

First Class Service. Was so easy to place the order was kept up to with delivery emails of when my item would be delivered

March 21, 2024
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

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