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FatFace - MEADOWHALL 2 Reviews 182

TrustScore 4.5 out of 5

4.7

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... See more

Company replied

Rated 5 out of 5 stars

I just love FatFace! The clothes are very well made and I have made many a purchase from both online and the shop in Meadowhall. The staff in the shop are very friendly and extremely helpful. Al... See more

Company replied

Rated 5 out of 5 stars

Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... See more

Company replied

Rated 5 out of 5 stars

I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom

  • 01142 568344

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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1-star

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Rated 5 out of 5 stars

Item available to collect vas ordered…

Item available to collect vas ordered online

September 1, 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Rated 5 out of 5 stars

Easy to use website

Easy to use website, quick delivery to store and great communication regarding collection. Other than that great garment and great price considering it was in the sale

August 31, 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Excellent staff - great for Meadowhall

Excellent staff and good range of products. Clean and good size changing rooms.
Actually, very impressed with staff more than anything else. Exuded an air of quiet confidence.

August 29, 2023
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Reply from FatFace - MEADOWHALL 2

Hello Charles
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Very slick online ordering and package…

Very slick online ordering and package arrived earlier than promised into store! Would definitely use again.

August 22, 2023
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Reply from FatFace - MEADOWHALL 2

Good Morning

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 5 out of 5 stars

Placed an online order and went into…

Placed an online order and went into store to collect. Fast and friendly service.

August 21, 2023
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Reply from FatFace - MEADOWHALL 2

Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Rated 5 out of 5 stars

Lovely staff nice shop

August 14, 2023
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Reply from FatFace - MEADOWHALL 2

Thank you for your review. We deeply appreciate your feedback and we look forward to seeing you again soon! -RS

Rated 5 out of 5 stars

Extremely good customer service and…

Extremely good customer service and very good quality
Clothing.
Also Fatface caters for all ages and a good range in sizes.

August 15, 2023
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Reply from FatFace - MEADOWHALL 2

Hello
Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 4 out of 5 stars

Nice different designs.

Nice different designs on the website.
Easy to order and prices better now the sale is on. Pick up in store was quick and easy.

August 8, 2023
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Reply from FatFace - MEADOWHALL 2

Good morning,

Thank you for your review.

I am pleased to hear that you are happy with your recent sale purchase.

Have a lovely day!

Take care - CT

Rated 5 out of 5 stars
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

ReaJeanslly easy to order & collect

Really easy to order & collect, great communication & pleased with the jeans.

July 31, 2023
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Reply from FatFace - MEADOWHALL 2

Hello Hilary thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Rated 4 out of 5 stars

I bought a lovely cotton top

I bought a lovely cotton top. There was not enough selection in the store is all that I’d say.
Otherwise I am happy with my purchase and the service I received in store.

August 1, 2023
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Rated 5 out of 5 stars

I ordered on line and collected from…

I ordered on line and collected from the store. I found it a very pleasant and very easy to do .

July 11, 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Rated 5 out of 5 stars

Love the quality

Love the quality, speedy delivery, good discounts in sale, sizing perfect .

June 28, 2023
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Reply from FatFace - MEADOWHALL 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 1 out of 5 stars

I had tried tha dress on in the shop.

I had tried tha dress on in the shop.
Tha lady was very helpful and zi liked it but couldn’t decide. After getting home I ordered in line.
Simple!

June 18, 2023
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Reply from FatFace - MEADOWHALL 2

Hi Valerie,
Thank you for you positive feedback. I am unsure if you meant to give us a 1 star review? If there is anything else we can support with please get in touch by emailing us at customerservices@fatface.com or calling us on 03301240000
Take care - KS

Rated 5 out of 5 stars

Excellent products

Excellent products at a very fair price.

Chinos and shorts fit me perfectly…will be back for more!

June 15, 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Rated 5 out of 5 stars

I recently visited the Fatface store at…

I recently visited the Fatface store at Meadowhall, and I would like to give 5* to Shirley. I must have spent over an hour in the changing rooms, whilst Shirley brought different sizes and styles that she thought would flatter my figure. It was like having a personal shopper. I am not very good at putting outfits together and the help she gave was amazing. I walked out with many outfits that I am over the moon with. If you need advise I would definitely recommend paying a visit to see Shirley

June 17, 2023
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Order came on time n just what I needed…

Order came on time n just what I needed fatface flip flops are a must for me I've got neuropathy in my feet these flip flip are my summer must.
Thankyou fatface for my feet heaven flipflops.

June 8, 2023
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Reply from FatFace - MEADOWHALL 2

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Rated 3 out of 5 stars

I loved the dress but I sent for a size…

I loved the dress but I sent for a size 12 having tried on a 14 instore. My problem is the 14 was too large and the 12 a bit too small. I'm in a quandary now as I would like to have it for an event in mid July, will return to the Meadowhall shop and see what sizes they have instore this week.

June 4, 2023
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Reply from FatFace - MEADOWHALL 2

Hello Barbara

Thank you for taking the time to leave your review. I am sorry to hear that you found the sizing of your order a little inconsistent. I will be sure to pass your comments and feedback on to the relevant department for their consideration and attention.

Take care, LE

Rated 5 out of 5 stars

I saw the outfit in the shop not got my…

I saw the outfit in the shop not got my size so ordered on line extremely easy straight forward to do payed and got an email straight away and in a few days it arrived! The clothes in fat face are extremely lovely and the sizes are perfect thanks keep doing a great job 😁

May 25, 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Kate
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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