It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more
Company replied
Location
Switch location40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
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See what reviewers are saying
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it... See more
Company replied
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more
Company replied
I adore Fatface clothes. They use great quality cottons and always have plenty of fun and fabulous items. The staff at Milton Keynes store are helpful and happy-what a wonderful shopping experience.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom
- 01908 395297
4.8
Excellent
181 reviews
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Great customer service and products.
November 8, 2023
Reply from FatFace - MILTON KEYNES 2
Hello Geoff
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Super service at MK2…
Ordered online to be delivered into store.
Fast and efficient service with great comms. Staff at MK store were super helpful as always.
November 10, 2023
Reply from FatFace - MILTON KEYNES 2
Hello Fiona,
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I brought 2 dresses using PayPal pay in…
I brought 2 dresses using PayPal pay in 3 from fat face collection from in store one I didn’t like so because I got free return label I posted one dress back through the post office and got refunded for the dress I returned so all great
October 30, 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good service ordered to the store…
Very good service ordered to the store arrived on time love the skirt
October 28, 2023
Reply from FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Staff in store are always so friendly and helpful
I’m a regular shopper in the Milton Keynes Fatface store and every time I go in the staff are always so friendly, welcoming and helpful whenever I need anything. Today I went in looking for a new top I had seen online but was not yet out on the shop floor and Arna went up to the stockroom to find it for me. Teegan also helped me recently when I was searching for some sale items in my size, she spent ages trying to locate them online and in other stores for me - I managed to get everything I wanted in my size so I was truly grateful. I had a lovely chat with Holly too today, who is also very lovely! I don’t know the names of the other staff in the store but everyone in there is consistently so helpful whenever I need anything, aside from the being one of it favourite clothing brands, I always love going into this store!
October 24, 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Amazing sales team who really made us…
Amazing sales team who really made us feel welcome!!
October 7, 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I just love Fat Face
I just love Fat Face. The staff are friendly and helpful without being intrusive.
September 26, 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Our visit to FatFace Milton Keynes was made all the more pleasant of Holly who was extremely helpful & very friendly. Made a decision with her help. As always Fatface give excellent service.
Our visit to Fat Face
September 28, 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great team in Milton Keynes store!
The Milton Keynes team were great! Really helpful !
September 8, 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
good quality outfit
August 25, 2023
Reply from FatFace - MILTON KEYNES 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cardigan looks great though I am yet to…
Cardigan looks great though I am yet to wear. 4 stars because it took too long for fatface to deliver at their store
August 25, 2023
Reply from FatFace - MILTON KEYNES 2
Thank you for taking the time to leave a positive review. I am so glad to read that you are happy with the quality of the items you purchased.
I'm really sorry to hear of the slight delay to your order, I'll be sure to pass your feedback on.
Take care – LB
good quality cotton shirts fit…
good quality cotton shirts fit perfectly and bought nice colored caps.
August 16, 2023
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Wonderful service from Holly
I popped in to the store today just on the off chance as the sale was on. The store was tidy and organised and everything was easy to find. I was able to purchase two lovely dresses.
What made the visit even better was your staff member Holly who served my at the till. She was professional, friendly, positive and made each customer feel important. She is an asset to your company and should be recognised for the exceptional service she provides.
August 22, 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Reply from FatFace - MILTON KEYNES 2
We are so pleased to hear that you are happy with your new items! Thank you for your time! - RS
Easy to order with a fast delivery
Easy to order with a fast delivery, outstanding service!!
July 21, 2023
Reply from FatFace - MILTON KEYNES 2
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have no email updates on my click and…
I have no email updates on my click and collect order and I had to approach customer care to know the status and even after the response came back asking me to approach store before going for collection which was very annoying
July 12, 2023
Reply from FatFace - MILTON KEYNES 2
Hello, thank you for taking the time to leave a review.
I'm really sorry to hear that you were unhappy with the service you received.
Upon looking into this further, I can see that you were emailed on 14/07 and 19/07 to advise that your order was ready to collect from the store. My colleague advised you of the same when you emailed in on 19/07.
In future, please feel free to give the store a ring and they'll be happy to let you know if the order is ready. They would also be happy to hold the parcel for longer, if you are unable to collect it in the given timeframe.
All the best, LB
Helpfull staff in shop at MK allways …
Helpfull staff in shop at MK allways happy to help
July 5, 2023
Reply from FatFace - MILTON KEYNES 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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