The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... See more
Company replied
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Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... See more
Company replied
Staff in Morpeth shop are lovely . Dungarees I bought are fab , and good quality as always
Company replied
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, United Kingdom
- 01670 505140
4.8
Excellent
146 reviews
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Staff in Morpeth shop are lovely
Staff in Morpeth shop are lovely .
Dungarees I bought are fab , and good quality as always
September 23, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Window display caught my eye
Lovely shop. I was walking by because I had intended to buy a coat from another shop. As I was walking by a cardigan in the window caught my eye. I went into Fat Face and the first thing I saw was a lovely coat. It was exactly what I was looking for. A very friendly man served me at the cash desk. Oh and I bought the cardigan too.
September 4, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were very helpful and…
The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff and ultimately went on to choose something else that is well made and more to my liking 👍
September 5, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great shopping with Fatface
Always great shopping with Fatface. Good quality and nice items.
August 23, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
August 16, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great pair of shorts
Great pair of shorts. Really comfortable.Staff are always friendly and informative of products.
August 11, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop very pleasant friendly…
Lovely shop very pleasant friendly staff. Beautiful made linen top so many compliments when wearing it
August 12, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I am happy with the quality and fit of…
I am happy with the quality and fit of the items. Staff instore are friendly and helpful.
August 11, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Chilled shopping experience! …
Great selection of clothing and sizes in store plus helpful and friendly staff.
June 9, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service which I’ve come to…
Excellent service which I’ve come to expect. Delighted with my Melissa Sun Tile trousers which will complement my summer wardrobe. Good quality and the fabric hangs nicely.
May 18, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good FatFace experience
Lovely shop, friendly staff and a good range of products on display. The staff were very helpful and I am pleased with my purchases.
May 6, 2026
Reply from FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good selection with very…
Lovely and helpful staff with a welcoming atmosphere and good selection of items.
May 6, 2026
Reply from FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Stunning skirt with an excellent price
Staff great, shop well organised, brilliant prices and got exactly what I was looking for. Well done fatface
May 6, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in store
April 26, 2026
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy ordering (and returns)
Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful which makes the shopping experience always pleasant 😊. Highly recommended.
April 24, 2026
Unprompted review
Reply from FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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