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FatFace - MORPETH Reviews 131

TrustScore 5 out of 5

4.8

Unit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... See more

Company replied

Rated 5 out of 5 stars

Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... See more

Company replied

Rated 5 out of 5 stars

Bought sweatshirt in sale. Beautiful colours and very well made. Bought as gift for daughter so cannot comment on washing etc.

Company replied

Rated 5 out of 5 stars

Staff great, shop well organised, brilliant prices and got exactly what I was looking for. Well done fatface

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, United Kingdom

  • 01670 505140

4.8

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Excellent Frim start to finishexcelkent service

Excellent Frim start to finish

December 3, 2021
FatFace - MORPETH logo

Reply from FatFace - MORPETH

Hi Martha,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

Great service received today at your…

Great service received today at your Morpeth store. The two items which weren't available were ordered for me to be sent to my home address which was very convenient. Emma and the other ladies were so helpful and pleasant it was a pleasure to do business with them. Thank you!

December 2, 2021
Unprompted review
FatFace - MORPETH logo

Reply from FatFace - MORPETH

Hi Catherine,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received. We will ensure that your comments are passed on to the team and e hope you enjoy your new purchase.

Have a great day!

Thanks again, JH

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