Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
Company replied
It's always a pleasure going into the Mumbles Store, the staff are always friendly and happy to help.
Company replied
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, United Kingdom
- 01792 368319
4.8
Excellent
128 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's always a pleasure going into the…
It's always a pleasure going into the Mumbles Store, the staff are always friendly and happy to help.
May 10, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great experience.Mumbles needs a bigger shop
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs.
Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting delivered to shop a breeze and Staff helpful ( particularly the young male assistant who is brilliant at customer care- give him a payrise he deserves it!)
No Im not related to him 🤣😂😅
Dont think they do Fatface scheme of swapping 3 old Fatface items for 20% off there - which Im disappointed at? Correct me if Im wrong - I hadn’t asked in shop last visit..
April 30, 2026
Reply from FatFace - MUMBLES
Hi, thank you for your review.
We don't have a Reskinned drop off point in Mumbles just yet, but keep you eyes peeled for an update coming soon!
Style and quality
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
April 28, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Blue jacket
Lovely jacket.Ordering 2 sizes online , picking up in store and a return of one to store . All easy!👍🏼
April 23, 2026
Reply from FatFace - MUMBLES
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had what I wanted in size I wanted
Had what I wanted in size I wanted . Staff helpful and great that I can shop with my dog. Changing rooms good and spacious
April 18, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Mumbles team are brilliant
The Mumbles team are brilliant, friendly helpful and knowledgeable about Fatface products.
March 27, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Delivered to store on date specified
Delivered to store on date specified. Garment exactly what wanted
February 14, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face
Love Fat Face. High quality fashion and clothes that are made to last. Great staff too. Thanks FF!
January 30, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and communication
Excellent service and communication. Was able to collect from local shop so very happy.
January 19, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The usual high quality and sensible…
The usual high quality and sensible price. Thanks.
December 31, 2025
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face Mumbles
Love Fat Face Mumbles . All the staff are so friendly and helpful . I will definitely be going back 👍 x.
January 6, 2026
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff informed me at the Mumbles store…
Staff informed me at the Mumbles store that if I ordered on line I would get 10% off as they didn’t have my size in store and I just missed the previous offer. Delivery to store was on time.
December 13, 2025
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
when I went to the shop the assistant…
when I went to the shop the assistant was v quick n efficiient
November 6, 2025
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service
The shop where i buy clothes is very friendly and helpful
Clothes I like
September 30, 2025
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing company bought lots of items
Amazing company bought lots of items, some I had to return and the process was quick and simple via my local store. Love fatface, they have got it right there and know how to treat their customers.
September 10, 2025
Reply from FatFace - MUMBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.