Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... See more
Company replied

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Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... See more
Company replied
Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... See more
Company replied
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... See more
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Ordered from sale online. Kept up to date with click and collect. Prompt email to say problem with delivery, before it became s problem. Confirmed when ready to click and collect. Staff very hel... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, United Kingdom
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It is easy to select from a wide range of products. Easy to order and pay with a quick delivery time. What you expect in this age

Reply from FatFace - NORWICH 2
Excellent service- lovely cardigan and easy order and returns.

Reply from FatFace - NORWICH 2
Item delivered quickly and is great quality. I love Fatface clothes and have always received great customer service should I have any issues, highly recommended!

Reply from FatFace - NORWICH 2
I had great help and assistance from Sandi. As a larger built individual, we ordered xxxxl on line and when it arrived, the prices had been reduced. Fitting was perfect and I was able to get a refund from the reduced price.

Reply from FatFace - NORWICH 2
There was good communication regarding my cilck and collect parcel right up to the point of collection .Staff were helpful on store too

Reply from FatFace - NORWICH 2

Reply from FatFace - NORWICH 2
Always a pleasure to both shop online and in store! This time I got the best of both worlds. I bought online and collected in store. Good purchase, bright colour, good quality fabric, well made and a perfect fit! Oh and a reasonable price. Always a five star experience, well done fat face online and what excellent helpful friendly staff in your Norwich store!

Reply from FatFace - NORWICH 2

Reply from FatFace - NORWICH 2
Just wanted to say thss as no you to the lovely ladies who helped me with a refund last week. I then went back and bought another top!

Reply from FatFace - NORWICH 2
Ok selection. More jeans would be nice and a focus on men’s clothing

Reply from FatFace - NORWICH 2

Reply from FatFace - NORWICH 2
Great friendly staff very helpful and fantastic quality clothes

Reply from FatFace - NORWICH 2

Reply from FatFace - NORWICH 2
I love FatFace dungarees they are so comfortable, there’s so much stretch in them you are not restricted with any movement. I ordered Lewes dungarees size 10 online in the sale as they said they were slim but they were too baggy. I took them into my nearest store and lucky for me they had a smaller size. The staff are so helpful

Reply from FatFace - NORWICH 2
The items I ordered were extremely well packaged & delivered on time. The trousers were good quality & once I had found the right leg length for me I kept 2 pairs. Looking forward to wearing them. The items I decided not to keep I refunded in store where the process was quick & the associate was efficient.

Reply from FatFace - NORWICH 2
Always love the quality and style of clothes. Prompt delivery of items.

Reply from FatFace - NORWICH 2
Great quality
Great service as I purchased online
Quick delivery

Reply from FatFace - NORWICH 2
Easy to use website and convenient click and collect service, really fast.
Staff in store always really helpful.

Reply from FatFace - NORWICH 2
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