Quick delivery to store, staff were friendly on collection (as usual), the jumper looks like it’s great quality with long sleeves, for extra coziness. Haven’t had the chance to wear it yet.
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This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... See more
Company replied
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... See more
Company replied
Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, United Kingdom
- 01159 418295
4.6
Excellent
228 reviews
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Great products and great service
I bought online and in store. Great service and really helpful staff.
January 13, 2025
Reply from FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another great coat from fat face
Another great coat from fat face, great fit highly recommend, shop at fatface alot from jeans shirts jumper coat, all great quality
December 5, 2024
Reply from FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delayed delivery.
Ordered a bag to be delivered to store by 3rd December. Now the 9th of December and still no sign of it. I did have a mail saying it work be delayed by 2/3 days but not by such a long time. Usually I am very happy with the service from FatFace.
December 9, 2024
Reply from FatFace - NOTTINGHAM 3
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Quick delivery
Quick delivery, regular updates, easy collection, friendly staff. My cardigan is really cosy and keeps me warm, excellent product.
December 7, 2024
Reply from FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face is my go to shop again. and…
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers still included a ready to go return label, should anything not be just right. To boot my local shop, Nottingham has the best disabled parking in town and a reliable lift in store. Doing things well included everyone. Well done Fat Face.
December 1, 2024
Reply from FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Simple and easy
The website was easy to place orders. I was able to choose my nearest store to collect from and a convenient date. I received email updates for my items, where they were in transit. All very good.
November 19, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Wendy,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ease of ordering online and efficient…
Ease of ordering online and efficient collection. Staff very helpful
October 29, 2024
Reply from FatFace - NOTTINGHAM 3
Good afternoon Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ma BREFFITT
A very satisfied visit to your store and the two assistants were so very helpful bought four items for my winter wardrobe
October 22, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
High quality material and great…
High quality material and great customer service in store
October 19, 2024
Reply from FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Poor service when I tried to collect…
Poor service when I tried to collect it. Sales person couldn't give me a delivery day, even though id paid for next day delivery, due to what she described as parking restrictions outside the store preventing their currier dropping deliveries off. After speaking to customer service this sounds like a load of rubbish. Thinking it may have been there already and just not processed, but i won't be shopping there again
October 13, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Jo
Thank you for taking the time to leave your review and for providing your feedback on your recent experience. I am sorry to hear that your visit to our Nottingham store wasn't a positive one.
I will be sure to pass your comments to all relative departments.
Take care, LE
Reply from FatFace - NOTTINGHAM 3
Hello Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Location fat face Nottingham 3
Location fat face Nottingham 3
9 bridlesmith gate ng1 2gr
August 19, 2024
Reply from FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff so much to look at.
August 19, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Joe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Clothes are awesome and still good…
Clothes are awesome and still good quality. Buying online and having delivered to store, you need a crystal ball. No confirmation email and no email to say clothes were at the store of choice. Turned up on spec to see if they were there, and they were. Not sure what is going with their email system. Anyway don’t let that put you off because FatFace clothes always have been good quality and last a long time. Also store staff are very friendly and can’t do enough for you.
August 11, 2024
Reply from FatFace - NOTTINGHAM 3
Good morning Philip
Thank you for taking the time to leave your review and for providing your feedback on your shopping experience - I will be sure to pass your comments to our team.
Take care, LE
Great styled clothes and customer service.
Great clothes, styles which are a nice quality and customer support is spot on. I click and collect which is great because if the items are unsuitable they can be left at the shop and refunded.
August 13, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Barrie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service was very good
Customer service was very good but I can’t get my head round the sizings
Last three items I have had to return- all for different reasons
August 10, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Jules
Thank you for taking the time to leave your review, and for providing your feedback.
Take care, LE
Love the Products, lovely helpful staff.
Love the Products, the Staff are great especially Nottingham store.
So friendly, so helpful and really lovely to talk to with.
I needed an outfit for a special occasion and the young lady and they couldn’t have been more helpful.
July 29, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Sharryn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shirt
Shirt was great quality and fit was as all other FatFace shirts. Bonus was there was 20% off.
July 25, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - NOTTINGHAM 3
Hello Joy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff in…
Very helpful and friendly staff in Nottingham branch
July 20, 2024
Reply from FatFace - NOTTINGHAM 3
Hello Cindy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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