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FatFace - READING 2 Reviews 138

TrustScore 4.5 out of 5

4.6

123 Broad Street, The Oracle, RG1 2BD Reading, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... See more

Company replied

Rated 2 out of 5 stars

Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer... See more

Company replied

Rated 5 out of 5 stars

Very good assistant in the shop bless him for past 2 days Monday 21st and 22nd august he manage the shop own his own but really good customer service , his name Ashley store 70204 Reading, I bought Ja... See more

Company replied

Rated 5 out of 5 stars

The staff were very friendly and helpful, and although you didn’t have the trousers I wanted in my size they found some other trousers that were even better that I hadn’t noticed. In other shops th... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, United Kingdom

  • 01189 568787

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

Fatface Reading branch

The Reading branch of Fatface is wonderful! Having lived under a rock for years and only finding Fatface last week, I am delighted! The staff are truly amazing- helpful, friendly and not pushy! I am thrilled with my (several purchases in store!) and look forward to my online parcel which a member of staff sourced for me! Everything is great quality and I’ve had a lovely shopping experience!
Thank you Reading team!

December 22, 2021
Unprompted review
FatFace - READING 2 logo

Reply from FatFace - READING 2

Hi Clare, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES

Rated 5 out of 5 stars

Excellent service

Excellent service
Always very helpful

December 2, 2021
FatFace - READING 2 logo

Reply from FatFace - READING 2

Hi Jeni,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.

Have a great day!

Thanks again, JH

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