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FatFace - RHOSNEIGR Reviews 189

TrustScore 5 out of 5

4.9

8 Marine Terrace, High Street, LL64 5UQ Rhosneigr, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always really friendly, extremely helpful, willing to go the extra mile and will order if not in stock - fantastic (dog friendly!) store who cater for locals and visitors alike

Company replied

Rated 5 out of 5 stars

We’d like to give thanks to Adrian, ever so helpful and such a delight. He moved a lot of heavy looking boxes around to allow me to try on some clothes as the other changing rooms were full. We can’t... See more

Company replied

Rated 4 out of 5 stars

I recently shopped in a FatFace shop in Rhosneigr. A very friendly Welsh speaking Manager who was extremely helpful. Would definitely return to the shop.

Company replied

Rated 5 out of 5 stars

We have been visiting the Rhosneigr Fat Face store regularly when on holiday. Today we went in as my other half needed some new t-shirts, which are always good quality. The staff (Liz and Tess) were s... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8 Marine Terrace, High Street, LL64 5UQ, Rhosneigr, Gwynedd, United Kingdom

  • 01407 810893

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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Rated 5 out of 5 stars

Fat Face Rhosneiger

The Rhosneiger store always offers a lovely experience and we've found great pieces there for years.

This day was no different and it's always a bonus when you catch a sale item. I have two Adele dresses already but seeing that there was another in store in my size, in the sale - well that was an instant yes.

What I appreciate is that having just arrived and walked with the dog, Rhys held the dress for me so I could buy it the next day. The staff are always so helpful but I was so grateful he went above and beyond.

Superstar staff at a superstar store - Kat

August 25, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Rhosneigr store is a Gem

Rhosneigr Fatface store is a little gem. I needed a belt and was cautiously looking at them. I was worried if they'd fit (I'm not slim) He was so kind and told me quietly I was happy to go try on in the fitting room. One was perfect. So I picked it up, Rhys made me feel so welcome I went back twice and bought quite a lot of jewellry. It's such a fab store to make purchases in. Son was happy he could get his girlfriend a lovely pressie from holiday too.Thank you

July 13, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Very helpful staff members Adrian and…

Very helpful staff members Adrian and Beverly. Great to come back here and see some familiar faces! Adrian was especially helpful in fixing our fatface account online 👍🏼

August 17, 2024
Unprompted review
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Reply from FatFace - RHOSNEIGR

Hello Nigel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Wonderful staff!!

Wonderful staff at the fat face Rhosniegr store, special mentions to Catherine, Adrian and Hannah! Brilliant members of staff, super friendly and extremely helpful with sizing for my family and I, see you again soon!

August 15, 2024
Unprompted review
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Reply from FatFace - RHOSNEIGR

Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.

Rated 5 out of 5 stars

FatFace Rhosneigr

Called into FatFace Rhosneigr on the first day of the sale, ended up buying lots of lovely things. Rhys and Bev couldn’t have been more helpful. Always such a friendly atmosphere in the shop. I’ll be back again soon

August 6, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Absolutely fab service from Rhys at…

Absolutely fab service from Rhys at Rhosneiger shop - very helpful and went out of his way to help.

July 24, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The retail assistant Rhys

The retail assistant: Rhys, helped us to make our choice in shorts, explaining the difference in the weight of fabrics and the style and cut of the garments. He was very informative but also left us enough time to ponder our decision. The staff were very welcoming and made us aware of the shop’s current offers. Great service - Diolch yn fawr

July 23, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fat Face Rhosneigr, Anglesey

Friendly, excellent service from Rhys at the shop.
Store is full of lovely, seasonal clothes for women and men.
Great location as well.

July 14, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Jonathan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great Staff

Great Staff, Great Store. Adrian was extremely helpful even if they didn’t have my size - he ordered the correct size for home delivery. Rhys was a delight to talk too and enjoyed his quite whit and banter. Looking forward to returning next year.

July 14, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fatface Rhosneigr

Great store, great staff, pleasantly surprised to see Adrian still working here since our last holiday a year ago now. Great members of staff like these are what make us keep coming back, see you again next year!

June 27, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Nice friendly shop and staff

Called in at Fatface Rhosneigr yesterday and got nice friendly welcome of staff . Good look around and got what wanted, nice shop( not our local Fatface). Whilst paying had nice chat with Rhys very professional but in friendly manner. Always pleasure to call at Fatface Rhosneiger. Many thanks

June 22, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello Peter,

Thank you for sharing your recent experience in our Rhosneigr store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

A 5* experience

A 5* experience shopping at Fatface Rhosneigr.. nothing was too much bother, and both Rhys and Hannah definitely went the extra mile. Although a small shop, it is always impeccable and well presented, with a good variety of stock. Rhys' product knowledge is second to none and knows what colours available in each range (even if they are not in store and even showed these to us on their online system). He has definitely helped me 'shop until I drop today'- which I am extremely grateful for -given my recent change in body shape.

Both Rhys and Hannah are an asset to the Rhosneigr Fatface. The ability to converse bilingually on a predominantly Welsh Island is a massive bonus to us locals, and I would highly recommend this store to anyone and everyone.

Overall.. a very happy customer!

June 22, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good Morning,

Thank you for sharing your recent experience in our Rhosneigr store with us.

Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

Great little fat face shop

Rhys and Adam made us feel very welcome. Digger and Hattie appreciate the treats too. Definitely shop here again as it is our local store.

June 17, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello Alison,

Thank you for sharing your recent experience in our Rhosneigr store with us.

Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

We went to Rhosneigr today and were…

We went to Rhosneigr today and were greeted with two lovely men. Rhys and Adrian couldn’t do enough for us without being pushy. They made a fuss of our dogs. It definitely encouraged us to spend money with them. Great team. Very friendly and genuine nice lads. It was a pleasure to shop there. We will be back.

June 17, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello Geoff,

Thank you for sharing your recent experience in our Rhosneigr store with us.

Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

Full marks at Fat Face

What a pleasant purchase I made at Fat Face. Served by Rhys, a really nice lad, who made polite, helpful conversation, and even 'sweetened' my purchase by offering a discount! Over and above. Thank you, Rhys 😊

June 4, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you encountered such a good experience when visiting our Rhosneigr store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.

All the best, MM

Rated 5 out of 5 stars

My go to fave brand

My go to fave brand! Rhosneigr shop may be small but the staff member is the most helpful & friendly! Welsh speaking too!👌

May 12, 2024
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Came to Fat face Rhosniger on Saturday…

Came to Fat face Rhosniger on Saturday it was a lovely shop with very friendly staff, I was clean and tidy with no complaints, I would definitely recommend! Special thanks to Adrian for the help ! Worth a visit !

May 18, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon, Rhys.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Rhosneigr store.

Take care, JB

Rated 5 out of 5 stars

Fat Face Rhosneigr

I bought a pair of sunglasses recently from the Fat Face Store in Rhosneigr. The shop assistant (Rhys) overheard me speaking Welsh to my son and he started speaking in Welsh to me and gave me advice as to which glasses suited me the best. He was very friendly and helpful, as too was his female colleague! Lovely to see Fat Face employing local bilingual people as shops and businesses in tourist hotpots often forget that local people like to use the shops too! Diolch!

May 12, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Sunglasses and look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. A lovely store to visit.

May 4, 2024
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Rhosneigr store to be so helpful. I will be sure to pass your comments on to the team.

All the best, MM

Rated 4 out of 5 stars

I recently shopped in a FatFace shop in…

I recently shopped in a FatFace shop in Rhosneigr. A very friendly Welsh speaking Manager who was extremely helpful. Would definitely return to the shop.

April 19, 2024
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi there,
Thank you for taking the time to leave your review.

We are glad to hear you have had such a lovely experience at our Rhosneigr store. We look forward to welcoming you back soon!

Take care. -GM

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