Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... See more
Company replied
Location
Switch locationUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... See more
Company replied
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... See more
Company replied
The quality of the clothes I ordered are excellent, and are comfortable and stylish. The size charts and description of the products were so helpful in making the correct choice of sizes that I did... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, United Kingdom
- 01425 473639
4.6
Excellent
112 reviews
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Good communication and arrived to store…
Good communication and arrived to store very promptly. Great price in sale.
September 23, 2025
Reply from FatFace - RINGWOOD
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Helpful staff in store found the jacket…
Helpful staff in store found the jacket on the website as it wasn't available in the shop. Easy to order and delivered to the store.
August 23, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shirts as usual
Great shirts as usual, lovely fit and quality, delivery was a bit disappointing as when ordered, pick up next day was offered but they took a further 4 days to arrive.
August 24, 2025
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Easy to collect at my local store free…
Easy to collect at my local store free of charge and staff in there really helpful
August 15, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always helpful and friendly and even…
Always helpful and friendly and even make a fuss of our dog who is always welcome Ringwood branch even offer him a dog biscuit!
August 18, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sunglasses
Well packagedand the young lady who served me at the Ringwood store was lovely. Happy with my purchase 😊
August 8, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely addition ..,,
Purchased a dress which was too big so ordered the smaller size which was available for collection the next day.
Easy exchange with no quibbles.
Smaller size fits perfectly and now the creases have dropped, is perfect.
July 11, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you are happy with your new dress. Take care, CM
Always excellent quality
Always excellent quality, pick up from my local store in Ringwood is easy and arrives very quick.
July 6, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Forever!
The quality of the clothes I ordered are excellent, and are comfortable and stylish.
The size charts and description of the products were so helpful in making the correct choice of sizes that I did not have to return anything.
My order came exactly when I requested with no delay. I also appreciated the environmentally friendly packaging.
March 30, 2025
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly and helpful staff
Really friendly and helpful staff, lovely layout and great experience
December 14, 2024
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A positive experience
A positive experience. Warm welcome and everyone happy to help.
December 9, 2024
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
British quality you can't beat!
Bought a Jacket, quality is really incredible, you can't get British quality like this anywhere else for such a great price. A lot of thought and effort goes into FatFace designs.
November 23, 2024
Unprompted review
Reply from FatFace - RINGWOOD
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient service and the shop is…
Quick efficient service and the shop is always well stocked out. Shop Assistants are very friendly.
August 19, 2024
Reply from FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent customer service from Ringwood Fatface
Excellent customer service from Ringwood Fatface. I was unable to visit on Friday so telephoned to ask if a particular item was in stock. The young lady told me they had one and she would put it aside until close of business the next day. I called in today, tried the item on and bought it. Great customer service that they were able to do that.
August 10, 2024
Unprompted review
Reply from FatFace - RINGWOOD
Hi Paul,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Collection - Could be better.
Ordering was very straight forward I ordered to store, but did not receive a notification that my order was ready to pickup in store, which was slightly annoying. Had to make the journey to store not knowing if my order was ready to collect.
A text to me would have been most welcome to say ready to collect.
June 21, 2024
Reply from FatFace - RINGWOOD
Hello Simon
Thank you for your review.
I am so sorry to hear this.
I have passed your comments onto the appropriate department for future consideration.
EP
Easy to order
Easy to order, chose store pickup. Arrived really quickly and store was brilliant. Can't find anything to complain about.
June 16, 2024
Reply from FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the store to be great when collecting. I hope you continue to enjoy our products as much as we do.
All the best, MM
The cardigan is gorgeous gives me…
The cardigan is gorgeous gives me shape even better than the picture!
and has a bit of body..not flimsy .lovely ivory color too.
May 27, 2024
Reply from FatFace - RINGWOOD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so happy to read that you found the crew in our Ringwood store to always be so helpful and friendly. I will be sure to pass your lovely comments onto the team. I hope you continue to enjoy your shopping experience with us, both online and instore.
Take care, MM
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