I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my... See more
Company replied
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Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... See more
Company replied
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... See more
Company replied
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 The Hundred, SO51 8BW, Romsey, Hampshire, United Kingdom
- 01794 519334
4.7
Excellent
79 reviews
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Lovely summer dress
I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my refund and re ordered the dress i wanted in a larger size. Nothing was too much trouble.
Great customer service and i received my dress the very next day. Very happy with my purchase.
May 15, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing
For quite along time I have found Fatface clothes really appeal to me. Collection from store is very handy for m.
May 9, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Highly recommended
On this particular occasion I ordered my jeans online. My experience was exactly as I imagined - seamless from start to finish. No problems with delivery, Fatface kept me informed.
May 5, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always a good experience in fat face Romsey
Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really good and store always laid out nice. Just can't resist coming in.
May 4, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
lovely pair of winter gloves at good…
lovely pair of winter gloves at good price,staff very helpfull
April 28, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and very pleasant
April 28, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items were available quickly
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff.
The quality of the clothing is very good, as per usual. With FatFace the sizes do not vary from one garment to another so I always know what size to order.
April 27, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always greeted by cheerful staff who…
Always greeted by cheerful staff who are always available to help
April 26, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Guaranteed quality
If I want something new, I go to Fatface first, always. You are guaranteed quality and more often than not, a bargain.
April 26, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was easy to use
Website was easy to use
great updates assistant in store was helpful and friendly
April 8, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Ordered online, items to be delivered to local shop. Had email to say it was ready for collection. Picked up with no problems. Won’t hesitate to do so again.
February 15, 2026
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected my dungarees parcel from…
I collected my dungarees parcel from Romsey. They were delivered on time and are great. Bought other things in the shop whilst I was there.
December 21, 2025
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer Delivered on time
Delivered on time, staff always very friendly and helpful
December 26, 2025
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shops are always very welcoming and…
Shops are always very welcoming and staff are pleased to see customers
December 11, 2025
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely brilliant service ,quick…
Absolutely brilliant service ,quick delivery, always in contact
December 10, 2025
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I received an email advising me that my…
I received an email advising me that my parcel was ready to collect. On arriving at the store the parcel was not there due to delivery issues. No one had bothered to try to contact me with this information.
September 12, 2025
Reply from FatFace - ROMSEY
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy service as always
Easy service as always. Friendly staff in store to deal with online orders. Everyone happy to assist.
August 29, 2025
Reply from FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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