Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... See more
Company replied
Location
Switch locationUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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See what reviewers are saying
Love any fat face orders , arrive quickly well packaged. great quality reasonably priced
Company replied
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... See more
Company replied
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, United Kingdom
- 01756 798862
4.6
Excellent
152 reviews
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Friendly staff make the visit pleasant
April 29, 2024
Reply from FatFace - SKIPTON
Hi Marie
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Lovely helpful staff
Lovely helpful staff. Nothing too much trouble. Love shopping in Fat Face.
May 8, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Fabulous service with a smile.
Fabulous service with a smile.
Harrogate store kindly searched for a sale item that was available in Skipton, and this store agreed to hold it for me. When I went to collect it, the lovely assistant checked with me that it fitted okay and that it suited me. Above and beyond the type of service you get in a high end fashion store.
May 2, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great quality products
Great quality products, fast delivery, friendly and helpful team instore
April 23, 2024
Reply from FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Great customer service at Fat Face…
Great customer service at Fat Face Skipton. Thanks to Lauren for going the extra mile.....
April 27, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great service from Lauren.
Called into FatFace, Skipton, a few weeks ago to by some jeans and a top. Lauren, the attendant, was absolutely delightful and made our shopping experience a real pleasure. We love the quality of the clothing and had previously ordered one particular top online but decided, after trying one in store, to go for a smaller size. Lauren suggested we call back with the top and she would exchange it for the smaller size needed.
When we returned, a few weeks later not only did she remember us but exchanged the top without hesitation. We are very happy customers and have to say Lauren is a credit to this company. We will definitely be returning.
April 24, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service today.
Excellent service today. I spoke with Lauren while putting my holiday wardrobe together and she was most helpful. I much prefer shopping on the high street to online.
April 11, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - SKIPTON
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Breton T's
I love the Breton T's, I have lots of different colours, they are so versatile
February 16, 2024
Reply from FatFace - SKIPTON
Good Morning Jenny,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us (We are obsessed with the Breton T's also!) I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer service as always in…
Great customer service as always in Skipton store
February 13, 2024
Reply from FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Excellent customer service at Skipton…
Excellent customer service at Skipton Fat Face. I had a complicated return to do and the store manager was very helpful and sorted everything out.
I have been going to this store for years and always found it to be a lovely shop with very friendly staff.
January 11, 2024
Unprompted review
Reply from FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Your helpful staff at the Skipton store
December 18, 2023
Reply from FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
December 6, 2023
Reply from FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Eveyone is so helpful and kind always I go to Skipton
Eveyone is so helpful and kind always
November 11, 2023
Reply from FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff at Skipton store can’t do…
The staff at Skipton store can’t do enough for their customers, very friendly and helpful with a smile.
But having said that I’ve shopped at quite a few FatFace stores and the staff are always brilliant
October 18, 2023
Reply from FatFace - SKIPTON
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My new bag is beautiful good size &…
My new bag is beautiful good size & shorts fit perfect.
October 17, 2023
Reply from FatFace - SKIPTON
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Reply from FatFace - SKIPTON
Hello there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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