Beautiful fabric, shape and style with quick delivery into shop for collection. Happy friendly staff 💖
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See what reviewers are saying
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... See more
Company replied
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... See more
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The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
81 Market Street, KY16 9NX, St�Andrews, Fife, United Kingdom
- 01334 479726
4.7
Excellent
123 reviews
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Shop doors locked
Travelled 10 miles to collect parcel at 4pm today to find doors locked and sign saying ‘back soon’. I phoned shop at 4.20pm today to be told it might be 4.30-4.45 before open. I had a further appointment to go onto so therefore could not wait…..only hope my parcel is not returned before I’m able to travel to collect again! Very disappointed!
March 23, 2025
Reply from FatFace - ST ANDREWS
Hello Fiona
Thank you for taking the time to leave your review. I am sorry to hear that the store wasn't open when you attempted to collect your order, I can understand that this is disappointing.
Unfortunately our store was closed for 15 minutes due to an unexpected fire alarm test that was taking place.
We do apologise for any frustration that this has caused.
Take care, LE
Very friendly.
March 19, 2025
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ANDREWS
Good afternoon,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Fantastic service at this store
Fantastic service at this store - greeted with a smile by staff. One staff member was particularly helpful (J something?) when choosing a dress for my girlfriend. Got a very nice VW top too, will be back!
February 20, 2025
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic Customer Service
I recently went to Fatface in St Andrews and was pleasantly surprised by the customer service. I received great fashion advice from an employee, Kirsty, which made me feel much more confident in the clothes I purchased. Since then all my friends have complimented the clothes I bought. I will be going again.
February 12, 2025
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic Service!
Fantastic service from a helpful, cheery bunch. Store was immaculate.
February 12, 2025
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went to the St Andrews store recently…
I went to the St Andrews store recently and had a nice experience in store. Staff lovely and clothes lady was so nice. I’m a big lady but feel good in clothes now.
January 10, 2025
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I love shopping in the St
I love shopping in the St. Andrews Fatface store. The staff are always so friendly and helpful. Niamh and June went above and beyond to help me with my query when I was last in store. I will be back!
February 2, 2025
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and collect in store
Easy to order and collect in store.
Very friendly and helpful staff.
Lovely range of lightweight headscarf’s.
January 13, 2025
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Huge Fan
They consistently have great stock, particularly the earrings. The staff are super lovely and helpful always.
November 2, 2024
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am still waiting on receiving my…
I am still waiting on receiving my order from the store. NO further updates have come my way!
December 5, 2024
Reply from FatFace - ST ANDREWS
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Love the Fatface store in St Andrews
Love the Fatface store in St Andrews. Such a welcoming store - staff are so nice and friendly. Exceptional customer care from Kirsty who helped me source a backpack that I needed for a Xmas present.
December 3, 2024
Unprompted review
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just good quality clothing
Ordered online.....collected at St Andrews then spent more money. Staff are always friendly and very helpful. Fat face means good quality clothing and I like their donation clothes too. What a great idea.
December 2, 2024
Reply from FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order
I was able to try on my Fat face online order in store, and return an item that I chose not to keep.
For the zip up hoodie which I love and is so comfy, I had to get a refund and re buy it in the size I wanted to exchange it for.
Otherwise all good in the end.
August 14, 2024
Reply from FatFace - ST ANDREWS
Hello Rachel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely selection of clothes
Lovely selection of clothes. Very helpful staff in the St Andrews store.
August 7, 2024
Reply from FatFace - ST ANDREWS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
What a great group of people…
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are disabled. One slight thing that should be noted by those at the top of the golden towers, a ramp at the door would make life a little better, if Costa coffee next door can do it, I am sure Fatface can spare £50!!
July 31, 2024
Unprompted review
Reply from FatFace - ST ANDREWS
Hello Pete
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
I have spoken to the St Andrews store this morning, and they have clarified that they do indeed have a ramp for the door into the store.
Take care, LE
I found the staff extremely helpful
I found the staff extremely helpful, the only complaint I have is that online discounts are not offered in store and I prefer to shop in the actual stores.
This pricing system is not helping keep our high street shops open.
June 18, 2024
Reply from FatFace - ST ANDREWS
Hello Elaine,
Thank you for sharing your recent experience in our St Andrews store and your feedback with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
St Andrews shop staff were amazing
St Andrews shop staff were amazing, so friendly and helpful when I popped in couple of months ago (forgot to write a review)
I was looking for another pair of jeans that I had previously bought online, the lady went away looking for what they had in the back to check colours and sizes, didn’t have what I was needing but looked online for me and managed to find a Jean in the stock that would match the colour available online.
It is tricky to find my size in the shops (18 long) and wide fit.
The lady and young lad serving were extremely helpful, thank you to both, my jeans arrived a few days later and are perfect
March 23, 2024
Unprompted review
Reply from FatFace - ST ANDREWS
Good morning, FatFace customer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our St. Andrews store.
Take care, JB
So fast and great dress
April 21, 2024
Reply from FatFace - ST ANDREWS
Hello Joan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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