When on sale it is amazing bargains. The material is beautiful tissue paper in the folds of the clothes, haven't seen that in years. Even a tiny little safety pin with the tag attached instead of t... See more
Company replied
Location
Switch locationUnit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP St Pancras, London, GB
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See what reviewers are saying
Fatface make great quality clothing. I’m really pleased with these chinos - I usually prefer the pockets and fit of jeans but these somehow fit just as well but with comfortably lighter fabric. Lack o... See more
Company replied
Really great quality clothes- lovely skirt and fantastic customer service from the staff at St Pancras who were lovely and very helpful in helping me exchange for a smaller size. The service was so go... See more
Company replied
At Pancras Station London very rude man working there now have the cheek to charge for a bag they rather loose a sale Never have Fatface charged for bags also received a different reply from Fatfac... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP, St Pancras, London, United Kingdom
- 020 7833 4120
4.3
Excellent
60 reviews
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Very happy with my purchase
Very happy with my purchase, fast delivery, easy to collect.
August 12, 2023
Reply from FatFace - ST PANCRAS 2
We are thrilled to hear that you are happy with your new item(s)! We look forward to seeing you again soon! - RS
Dresses came to store quickly
Dresses came to store quickly. So lovely. Store attendant was friendly and efficient.
May 6, 2023
Reply from FatFace - ST PANCRAS 2
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
Take care, SK
The staff are all friendly and helpful
The staff are all friendly and helpful. I received my orders with no issue and on time.
May 4, 2023
Reply from FatFace - ST PANCRAS 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Puffer jacket in the sale ordered online for collection at St Pancras.Delivered there within days despite it being a bank holiday weekend. Confirmation email received and collection could not have been more straightforward.
May 4, 2023
Reply from FatFace - ST PANCRAS 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
When on sale it is amazing bargains.
When on sale it is amazing bargains.
The material is beautiful tissue paper in the folds of the clothes, haven't seen that in years. Even a tiny little safety pin with the tag attached instead of those horrible plastic tags.
Always informed through the whole process. Amazing service as well as beautiful clothes. Well done.
May 1, 2023
Reply from FatFace - ST PANCRAS 2
Hi Lisa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product quick delivery as…
Great quality product quick delivery as it should be
April 30, 2023
Reply from FatFace - ST PANCRAS 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
So efficient when I returned an item in…
So efficient when I returned an item in store - money back in my account within 24 hours
May 1, 2023
Reply from FatFace - ST PANCRAS 2
Hi Barbara,
Thank you for this 5* review!
It's so great to hear that your return process was quick and easy. We hope you continue to have good experiences with us.
Have a lovely day!
JH
Everything!
Everything!
A great company, great style, packaging awesome and just all round fabby!
March 16, 2022
Reply from FatFace - ST PANCRAS 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to navigate and order item
Easy to navigate and order item, good delivery time and communication.
September 30, 2022
Reply from FatFace - ST PANCRAS 2
Good afternoon, Tim
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the ease of our website. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Excellent customer service at St…
Excellent customer service at St Pancras shop. Thank you very much!
September 7, 2022
Reply from FatFace - ST PANCRAS 2
Good afternoon, Adela
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Pancras store.
Take care, JB
Excellent service as always
May 12, 2022
Reply from FatFace - ST PANCRAS 2
Hi Tom, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, LE
Great service very knowledge staff
Great service very knowledge staff. Purchased a pair of leggings in 5 minutes while my partner was in the queue for The Eurostar. Full marks Fat Face
April 12, 2022
Reply from FatFace - ST PANCRAS 2
Hi Lynne
Thank you for leaving us this review about your shopping experience at St Pancras, it's great reading such positive comments about the service you received. Thank you :) DW
Really enjoy Fatface stores so friendly…
Really enjoy Fatface stores so friendly and not in your face
February 7, 2022
Reply from FatFace - ST PANCRAS 2
Hiya, Thank you for the 5 star review and great to hear you received such goods service in our stores. Take care, LM
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