I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his wa... See more
Company replied
Location
Switch locationUnit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW Stansted, Essex, GB
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See what reviewers are saying
I was trying to choose between two identical pairs of trousers. One was labelled at a lower price than the other. When I queried it, I was told no, it was a manual error and I would be charged the hig... See more
Company replied
Thank you so much to Harrison at Stansted Airport store for his help. He was super helpful and professional. It's wonderful when you are treated as you are special ✨️
Company replied
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW, Stansted, Essex, United Kingdom
- 01279 661617
4.3
Excellent
28 reviews
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I was trying to choose between two…
I was trying to choose between two identical pairs of trousers. One was labelled at a lower price than the other. When I queried it, I was told no, it was a manual error and I would be charged the higher price. I left.
June 18, 2026
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Good morning Alisha
Thank you for taking the time to leave your review.
We are really sorry to hear that you had a disappointing experience in our store. We will reach out to the team to pass your feedback on and provide further training where necessary.
Thank you - LE
It was at Stansted airport shop
It was at Stansted airport shop. The young man who served me was very polite and friendly. Made me less concerned about flying actually!
March 25, 2026
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Stansted airport
Harrison helped make clothes shopping a very pleasant experience.
March 23, 2026
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I shopped at this store and was…
I shopped at this store and was assisted very well by member of staff, Morgan. She went above and beyond .
I will use this store again without a doubt
March 17, 2026
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff
I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his way to go downstairs for the size of polo we needed. Thanks William.
March 14, 2026
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface Stansted today served…
Visited fatface Stansted today served by Harry who was brilliant really helpful . My items being delivered to my home store ready for my return can’t wait to try them on . Thank you 🤩
October 10, 2025
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer
Just passed through and had the most helpful and pleasant service from Harrison and Rose.
August 20, 2025
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful
Pedro and Shahena and Henry were very helpful and made a good experience for me
Amazing
November 2, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you so much to Harrison at…
Thank you so much to Harrison at Stansted Airport store for his help.
He was super helpful and professional.
It's wonderful when you are treated as you are special ✨️
October 17, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hi Elena
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jo and Emily FATFACE super stars!
Jo and Emily from Fat Face at Stsnsted Airport were nothing short of fab today. Thanks for your help, your patience and your lovely smiles 😁😁 Avie
June 30, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you found Jo, Emily and the crew at our Stansted Airport store to be so lovely. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really nice friendly staff (two young…
Really nice friendly staff (two young guys) who helped me find the right size for a top I wanted.
May 30, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stansted store.
Take care, JB
Such friendly staff
Such friendly staff at Stansted.
The T shirts aren't the cheapest but the quality is well worth it.
May 6, 2024
Reply from FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The young seller at the checkout made…
The young seller at the checkout made my day. I hope he will have a great future in sales and not only.
April 13, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Pedro offered excellent customer…
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was brilliantly helpful. Thank you.
March 28, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I was served by the lovely Rose
I was served by the lovely Rose who made my shopping experience fantastic.
March 29, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello Yvonne
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Stansted store
Was served by a lovely staff member called Harrison. Really helpful and charming made shopping there very easy and enjoyable! The shop was well stocked too with good airport prices!
February 2, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Emily is great!
December 20, 2023
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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