I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his wa... See more
Company replied
Location
Switch locationUnit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW Stansted, Essex, GB
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See what reviewers are saying
Visited the store today to do a bit more Christmas shopping. Unfortunately one of the items I was buying was out of stock in the size I required. The staff were very helpful trying their best to first... See more
Company replied
Thank you so much to Harrison at Stansted Airport store for his help. He was super helpful and professional. It's wonderful when you are treated as you are special ✨️
Company replied
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW, Stansted, Essex, United Kingdom
- 01279 661617
4.4
Excellent
30 reviews
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Stansted store
Was served by a lovely staff member called Harrison. Really helpful and charming made shopping there very easy and enjoyable! The shop was well stocked too with good airport prices!
February 2, 2024
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Emily is great!
December 20, 2023
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Harrison was lovely
Harrison was lovely and very helpful, sold me a land rover defender sleepwear set to match my car 👌
November 6, 2023
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hi Jack
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had a couple of pairs in the past so…
Had a couple of pairs in the past so know it is a quality product. The sale price clinched it for me. Quick and easy online transaction with a.quock delivery. Thank you.
October 25, 2023
Reply from FatFace - STANSTED AIRPORT 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Reply from FatFace - STANSTED AIRPORT 2
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us in store. Take care – BP
Reply from FatFace - STANSTED AIRPORT 2
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Terrific shop assistant Steve at…
Terrific shop assistant Steve at Stansted, super helpful...many thanks 😊
January 26, 2023
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Hi Steve, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas Slippers...
Visited the store today to do a bit more Christmas shopping. Unfortunately one of the items I was buying was out of stock in the size I required. The staff were very helpful trying their best to firstly suggest alternatives, and when that didn't excite me doing their best to find the items I wanted on line and stock checking other stores. Sadly it seems everyone is buying their better halves slippers this year and even worse (for me), fur lined, green ones in size L as there appears to be none left in the country. The staff were very apologetic but I had to leave today empty handed on the the large green fur lined slipper front.
December 15, 2022
Unprompted review
Reply from FatFace - STANSTED AIRPORT 2
Good afternoon, Clive
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stansted Airport store.
Take care, JB
excellent friendly service
excellent friendly service but lack of size availability on a lot of their stock
September 22, 2022
Reply from FatFace - STANSTED AIRPORT 2
Good Afternoon Lindsay,
Thanks for the review. I am happy to hear you were happy with the service received. Your feedback regarding stock will be passed on -KC
Choice? What choice.
Well, it’s not going to be great as the lack of stock was pretty bad. I bought a shirt and some swim shorts but they were the only ones left in my size so I had zero choice. The shop assistant was really great but he was actually wearing the shirt I wanted. Anyway, I love your clothes but please GET the stock issues sorted out at Stanstead, please.
July 4, 2022
Reply from FatFace - STANSTED AIRPORT 2
Hi Andrew, Thank you for your review. Please be assured that your feedback will be passed on and taken into consideration for the future. - ES
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