Always order online and pick up in store. Great digital communication and staff are always welcoming and happy to assist. I always try my purchases on when I pick up so I can return right there and th... See more
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Location
Switch locationUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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See what reviewers are saying
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... See more
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Visited the Stirling store looking for some smart shorts and what a smart looking Fat Face it is. Tried a pair on but the fit wasn't quite right. In steps Christine, the nice assistant and suggests a... See more
Company replied
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, United Kingdom
- 01786 445301
4.9
Excellent
98 reviews
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On-line experience
Great on-line service with really good delivery.
Always found local Stirling store staff to be friendly, pleasant and efficient.
Good range of quality clothing with sale items originals
August 10, 2024
Reply from FatFace - STIRLING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy collection from store
Easy collection from store and returns. Friendly and helpful staff
June 2, 2024
Reply from FatFace - STIRLING
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found collection and returns in store to be easy and that the crew in our Stirling store were so friendly and helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Reply from FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
I bought two Crab Shack T shirts from…
I bought two Crab Shack T shirts from the Fat Face shop in Stirling. The staff were very friendly and helpful and the quality of the T shirts is excellent.
May 19, 2024
Unprompted review
Reply from FatFace - STIRLING
Good afternoon, Robert.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Friendly helpful staff in shops
Friendly helpful staff in shops, great clothes, love the styles
April 30, 2024
Reply from FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear your feedback regarding your instore visit. We look forward to welcoming you back soon!
Take care. -GM
Satisfied customer
Very satisfied customer with my recent purchase in Fatface Stirling.Extremely lovely young girl served me today and was ever so helpful.well done
April 23, 2024
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent Customer Service
Had to exchange a tee shirt for larger size which fortunately they had in stock and even better, the sale was on so they refunded £10 saving. Thank you
April 22, 2024
Unprompted review
Reply from FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear we were able to exchange this item for you. We look forward to welcoming you back soon!
Take care.- GM
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - STIRLING
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful staff in Stirling store
Helpful staff in Stirling store, quick delivery, great products
March 24, 2024
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Second time ordering
Second time ordering.
Like the range of sizes and styles of dresses as most stores don't carry many larger sizes, but I did nip in to check quality and cut before ordering, and not had to return anything.
Good delivery updates and securely packaged.
January 15, 2024
Reply from FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Helpful staff and good products
January 10, 2024
Reply from FatFace - STIRLING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing service as always
Amazing service as always, had an issue with a parcel but it was sorted right away
December 7, 2023
Reply from FatFace - STIRLING
Hello Jamie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great communication and speedy delivery…
Great communication and speedy delivery to store. Excellent.
December 1, 2023
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering for pick up in store
Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.
November 30, 2023
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from store correcting…Stirling
Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.
Thank you
November 29, 2023
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Christmas stuff
Very helpful staff member helping me as if forgot to take my order number with me.
November 4, 2023
Reply from FatFace - STIRLING
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the ordering process and the…
Happy with the ordering process and the quick delivery of my order to the store, thank you .
November 5, 2023
Reply from FatFace - STIRLING
Good afternoon, Isabelle.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
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