Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... See more
Company replied
Location
Switch locationUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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See what reviewers are saying
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... See more
Company replied
Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend
Company replied
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, United Kingdom
- 01786 445301
4.8
Excellent
81 reviews
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Easy ordering for pick up in store
Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.
November 30, 2023
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from store correcting…Stirling
Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.
Thank you
November 29, 2023
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Christmas stuff
Very helpful staff member helping me as if forgot to take my order number with me.
November 4, 2023
Reply from FatFace - STIRLING
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the ordering process and the…
Happy with the ordering process and the quick delivery of my order to the store, thank you .
November 5, 2023
Reply from FatFace - STIRLING
Good afternoon, Isabelle.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
Bootcut jeans (quality)
Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.
October 12, 2023
Reply from FatFace - STIRLING
Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from start to finish.
Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.
September 23, 2023
Reply from FatFace - STIRLING
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Reply from FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Very easy ordering experience
Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.
September 3, 2023
Reply from FatFace - STIRLING
Good Morning Karen,
Thank you for taking the time to leave us a review!
We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.
I hope you have a great day! - JW
Love fat face
Love fat face, still have some summer clothes and lovely new clothing has arrived, staff excellent friendly and helpful was just getting sunglasses today but will be back for jeans and dresses
September 8, 2023
Unprompted review
Reply from FatFace - STIRLING
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic products
Fantastic products, great online ordering and when visiting in store in Stirling the staff are very friendly and helpful, thank you!
August 22, 2023
Reply from FatFace - STIRLING
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Reply from FatFace - STIRLING
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Pretty pressed flower necklace
I had previously bought pressed flower earrings from Fatface earlier in the year so I was very pleased to find a matching necklace in the sale in the Stirling store. The necklace is a lovely colour and I have received lots of compliments whilst wearing it.
August 7, 2023
Reply from FatFace - STIRLING
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Bought a dress there today
Bought a dress there today. Both members of staff were extremely helpful and smiley!! I was wearing a Fat Face dress which I bought on-line (which had never been in their shop).
July 12, 2023
Reply from FatFace - STIRLING
Thank you for your feedback regarding your recent visit to our Stirling store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Fantastic service both online and in…
Fantastic service both online and in store. Definitely shop fat face again soon!
June 25, 2023
Reply from FatFace - STIRLING
Hello Vannet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - STIRLING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Helpful staff
Very helpful when trying to order something while computer systems not able to order to be delivered in store.
May 30, 2023
Reply from FatFace - STIRLING
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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