Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... See more
Company replied
Location
Switch locationUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
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See what reviewers are saying
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... See more
Company replied
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... See more
Company replied
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, United Kingdom
- 01213 547786
4.8
Excellent
172 reviews
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Quick delivery to store
Quick delivery to store, easy collection, pleasant staff, very good quality products.
August 9, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Assistants are always very pleasant and…
Assistants are always very pleasant and helpful
July 28, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the quality of the clothes and fit…
Love the quality of the clothes and fit is spot on. Love the variety you get from Fatface can always find something I like. Staff are always helpful too
July 21, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service with a smile 😊…
Did not have to wait long for my dress to arrive at shop i chose to pick up from, very friendly and helpful staff .
July 17, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Most clothes were a good fit
Most clothes were a good fit. One pair of trousers were a little tight but that can depend on the supplier to FatFace not FatFace itself. The staff in the Sutton Coldfield store are very helpful. Nothing is too much trouble.
July 5, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are always very friendly &…
The staff are always very friendly & helpful. Items of clothing ordered have always arrived promptly & returns are easy to follow & return to store.
June 18, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and styles
Always great service whether in store or online. Really pleased with items and value.
May 28, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Bien
Very pleased with the cardigan. It is really soft wool & it fits lovely. The staff in the store were really helpful & friendly.
May 24, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are friendly and helpful.
Staff are friendly and helpful.
The layout of the store is attractive and well organised.
In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materials.
May 21, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problems on website placing order
No problems on website placing order. Good quality and price.
May 8, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FarFace in Sutton
Love FarFace in Sutton, the staff are so friendly and helpful.
I bought some shorts they are just what I wanted
April 17, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
excellent service. The Staff in store are very helpful nothing is too much trouble.
Staff are very helpful…will happily order size in if they don’t have it.
Really pleasant and happy staff. The store is always well set out so easy to find what you want.
a great shopping experience.
April 25, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very prompt delivery times
Very prompt delivery times. Was kept informed, on regular basis, of when to expect parcel.
April 5, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in Sutton Coldfield
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, giving us plenty of time to browse and try clothes on. We ended up buying far more than expected. Quality of the items is also very good.
March 29, 2026
Unprompted review
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff.
Shop clean, tidy and well laid out. Great staff with excellent customer care skills, always make you feel welcome.
March 24, 2026
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have been shopping at the Sutton…
I have been shopping at the Sutton Coldfield store for many years due to the fantastic staff and the fantastic range of clothing.
It was also a favourite of my late mother
Thank you to all the staff for their time and care over the years
March 25, 2026
Unprompted review
Reply from FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
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